Cheyenne Casares
Grandview,MO
Summary
Dedicated and safety-conscious Driver with a proven track record at DS Bus Lines, adept at route planning and vehicle maintenance. Skillfully combines time management and interpersonal skills to ensure passenger satisfaction and safety, achieving a notable safe driving record. Excels in adapting to changing conditions and maintaining professionalism under pressure, contributing to continuous operational improvement.
Overview
10
10
years of professional experience
Work History
Driver
DS Bus Lines
06.2023 - 03.2025
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Obeyed federal, State and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
- Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.
- Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
- Maintained accurate records of student pick-ups and drop-offs, ensuring proper documentation for school administration purposes.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Transported passengers safely along prescribed routes according to tight schedules.
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
- Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
- Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Maintained State driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Assisted in emergency preparedness drills, demonstrating appropriate evacuation procedures to students and staff members.
- Communicated information to parents to promote good communication and transparency.
- Improved on-time performance with efficient route planning, taking into consideration traffic patterns and weather conditions.
- Coordinated closely with colleagues during field trips or special events to provide seamless transportation services for all participants involved.
- Supported special needs students by accommodating individual requirements and ensuring their comfort throughout the journey.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Fostered a strong sense of community among bus riders, promoting respect for fellow passengers and valuing the importance of punctuality.
- Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
- Streamlined boarding procedures, implementing an organized system that ensured timely departures from each stop along the route.
- Reduced anxiety for parents with clear communication about schedules, delays, and safety measures in place.
- Encouraged culture of respect and cooperation among students, leading to more harmonious travel experience.
- Built trust and rapport with students, encouraging respectful and kind interactions among passengers.
- Improved route efficiency by regularly reviewing and adjusting paths based on traffic patterns and school changes.
- Utilized feedback from students and parents to make continuous improvements to transportation service.
- Conducted pre-trip and post-trip inspections of the school bus, documenting any issues and ensuring compliance with regulations.
- Collaborated with school officials to update and optimize bus routes, meeting evolving needs of school community.
- Ensured safety of all passengers by meticulously following traffic laws and school policies.
- Enhanced cleanliness and maintenance of bus, contributing to more pleasant journey for students.
- Supported implementation of green practices by reducing unnecessary idling and promoting recycling on bus.
- Engaged positively with students and fostered a supportive and respectful atmosphere on the bus.
- Enhanced student punctuality by maintaining strict adherence to scheduled routes and times.
- Streamlined communication with parents regarding transportation schedules and changes, improving overall satisfaction.
- Fostered positive and respectful environment on bus, setting clear behavior expectations for students.
- Drove bus along assigned route, picking up students.
- Supervised students during loading, unloading and on bus.
- Identified and reported mechanical problems and safety hazards.
- Enforced student behavior policies and responded to student emergencies.
- Worked closely with school administration and transportation to maintain smooth operations.
- Inspected and serviced buses on regular basis.
- Assessed bus condition and maintained brakes, wipers, gas levels, and cleanliness.
- Kept up to date on local, state and federal regulations related to school bus operations.
- Assisted in loading and unloading students and belongings.
- Maintained accurate and up-to-date route and time logs.
- Executed proper and timely loading and unloading of passengers.
- Taught students first-aid and emergency protocols in case of emergency.
- Recorded bus route and made notes for substitute drivers.
- Administered first aid to passengers in need.
Assistant Department Manager
Walmart
05.2021 - 05.2022
- Conducted regular performance evaluations for team members, providing constructive feedback for continuous improvement.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Trained new employees on company policies, procedures, and best practices, contributing to their professional development.
- Participated in storewide initiatives such as visual merchandising updates or special events planning, demonstrating cross-functional teamwork abilities.
School Bus Driver
Silver Consolidated Schools
06.2022 - 05.2023
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Transported passengers safely along prescribed routes according to tight schedules.
- Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
- Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
- Obeyed federal, State and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.
- Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Maintained State driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Upheld high standards of cleanliness for the school bus interior by performing regular cleaning tasks after each trip.
- Improved on-time performance with efficient route planning, taking into consideration traffic patterns and weather conditions.
- Kept parents informed of schedule changes or other relevant updates through clear communication channels.
- Assisted students with boarding and exiting bus to reduce safety issues.
- Reduced vehicle maintenance costs by conducting daily pre-trip inspections and promptly reporting any necessary repairs or concerns.
- Fostered a strong sense of community among bus riders, promoting respect for fellow passengers and valuing the importance of punctuality.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Streamlined boarding procedures, implementing an organized system that ensured timely departures from each stop along the route.
- Encouraged culture of respect and cooperation among students, leading to more harmonious travel experience.
- Built trust and rapport with students, encouraging respectful and kind interactions among passengers.
- Assisted children with special needs in boarding and alighting bus, ensuring their safety and comfort.
- Utilized feedback from students and parents to make continuous improvements to transportation service.
- Enhanced cleanliness and maintenance of bus, contributing to more pleasant journey for students.
- Supported implementation of green practices by reducing unnecessary idling and promoting recycling on bus.
- Maintained record of impeccable punctuality, ensuring that students arrived at school and home on time.
- Strengthened community relations by participating in school events and activities, representing transportation team positively.
- Contributed to development of new emergency evacuation procedure, enhancing overall passenger safety.
- Identified and reported mechanical problems and safety hazards.
- Worked closely with school administration and transportation to maintain smooth operations.
- Enforced student behavior policies and responded to student emergencies.
- Kept up to date on local, state and federal regulations related to school bus operations.
- Assisted in loading and unloading students and belongings.
- Maintained accurate and up-to-date route and time logs.
- Administered first aid to passengers in need.
- Assisted in training new drivers and maintaining driver certifications.
- Recorded bus route and made notes for substitute drivers.
Assistant Manager
Dollar General
05.2020 - 06.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Launched quality assurance practices for each phase of development
- Developed detailed plans based on broad guidance and direction.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Established team priorities, maintained schedules and monitored performance.
- Negotiated with suppliers to secure better pricing, reducing operational costs.
- Developed marketing strategies to attract new customers, increasing foot traffic.
- Improved operational efficiency by adopting new technology for inventory management.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Implemented staff training programs to elevate service standards and knowledge.
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
- Implemented loss prevention strategies, significantly reducing shrinkage.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Cashier
Wendys Restaurant
06.2019 - 09.2020
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Enhanced customer service experience by efficiently processing purchases and returns.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Set up new sales displays each week with fresh merchandise.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Cashier
AutoZone
03.2018 - 07.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Processed refunds and exchanges in accordance with company policy.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Increased sales of promotional items by informing customers about current offers.
- Enhanced shopping experience, provided product information and location assistance.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Restaurant Hostess
Red Lobster
07.2016 - 03.2018
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Checked in with servers to confirm preparedness before seating customers.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.
- Promoted repeat business through engaging conversations with guests, remembering preferences, and personalizing their experiences.
- Adapted to various dining room configurations during private events or seasonal changes, maximizing available space for optimal guest flow.
- Complied with food safety and food hygiene regulations to safeguard public health.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Answered phone calls to take orders, give information and document reservations.
- Completed daily side work and opening and closing duties without fail.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Backed up servers by checking on tables and retrieving items for guests.
- Delivered pick-up and curbside orders to guests.
- Opened and closed seating sections according to volume of guests.
- Assisted customers with delivering orders, carrying additional trays and helping dish out items.
Cashier
McDonald's
02.2015 - 05.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
Education
High School Diploma -
Olathe North High
Olathe, KS05.2015
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Safe driving practices
- Punctual and reliable
- City and non-city driving
- Flexible schedule
- Punctuality
- GPS and route planning
- Loading and unloading
- Safety protocols
- Defensive driving
- Vehicle inspection
- Safety management
- Route planning
- Driving in adverse conditions
- Navigational systems and GPS
- Vehicle inspections
- Route management
- Transportation
- Traffic law observation
- Vehicle maintenance
- Commercial driving
- Equipment operation
- Inclement weather driving
- Passenger transportation
- Accident prevention
- Adaptable driving techniques
- Relationship building
- Schedule management
- Basic vehicle repairs
- Fuel efficiency
- DOT compliance
- Order picking and processing
- Route determination
- Equipment monitoring
- Materials transport
- Shipping and packaging
- Customer rapport
- Passenger assistance
- Strategic planning
- CDL license
- Route logs
- Appointment scheduling
- Language fluency
- Attention to detail
- Processes and procedures
- Team building
- Conflict resolution
- Staff development
- Database management
- Business management
- Type vehicles expertise
- Revenue generation
- Account penetration
- Friendly and outgoing
- Verbal and written communication
- Map reading
- Physical stamina
- Traffic laws
- Patience and tact
- Emergency response
- Confidentiality
- Driving and transportation
- Passenger guidance
- Load securing
- Basic vehicle maintenance
- Load monitoring
- Passenger support
- Daily logging
- Safe driving techniques
- Delivery pickup
- Maintenance and repair
- Continuous improvement
- Multitasking Abilities
- Self motivation
- Interpersonal skills
- Teamwork and collaboration
- Effective communication
- Problem-solving abilities
- Excellent communication
- Passenger safety
- Transportation regulations
- Multitasking
- Vehicle maintenance and repair
- Organizational skills
- Critical thinking
- Cargo loading
- Decision-making
- Active listening
- Reliability
- Team collaboration
- Accident reporting
- Written communication
- Interpersonal communication
- Analytical thinking
- Task prioritization
Timeline
Driver
DS Bus Lines
06.2023 - 03.2025
School Bus Driver
Silver Consolidated Schools
06.2022 - 05.2023
Assistant Department Manager
Walmart
05.2021 - 05.2022
Assistant Manager
Dollar General
05.2020 - 06.2021
Cashier
Wendys Restaurant
06.2019 - 09.2020
Cashier
AutoZone
03.2018 - 07.2019
Restaurant Hostess
Red Lobster
07.2016 - 03.2018
Cashier
McDonald's
02.2015 - 05.2016
High School Diploma -
Olathe North High
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