Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Cheyenne Clements

Silver Spring,MD

Summary

I am a warm, inviting person. I have the ability to adapt to any environment I find myself in and can do it quickly. I love to learn new things and expand my horizons when it comes to occupation. I'm a dependable worker, I am punctual and driven. Hardworking and ambitious. No matter what position I find myself in, I know that I can bring and will bring my employer results.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Assistant Teacher

Ms.Bev's Place
Dunkirk, MD
02.2024 - Current
  • Assisted classroom teacher in developing and implementing lesson plans.
  • Supervised small group activities.
  • Helped maintain a safe and orderly learning environment.
  • Encouraged positive behavior with rewards and incentives.
  • Assessed student progress through observation, testing, and feedback from teachers.
  • Maintained accurate records of student attendance and grades.
  • Organized instructional materials, bulletin boards, displays, and demonstrations.
  • Assisted teacher with enrichment activities, correcting papers or supervising classroom to foster positive learning environment

Housekeeper

Columbia Hospitality Inc.
South Fork, Colorado
11.2023 - 01.2024
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Changed bed linens and towels, tidied up rooms.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Replenished supplies such as drinking glasses and coffee cups in guest rooms.
  • Sanitized all areas of the hotel lobby and public restrooms.
  • Emptied trash receptacles throughout the property.
  • Scrubbed kitchen appliances, countertops and fixtures.
  • Maintained a clean linen closet by folding sheets neatly on shelves.
  • Organized closets with hangers for guests' clothing items.
  • Responded to requests from guests regarding housekeeping needs.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Reported any maintenance issues or damage to supervisors immediately.

Cashier

Rainbow Express
South Fork, Colorado
02.2023 - 10.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Mobile Expert

T-Mobile
Prince Frederick, MD
09.2022 - 12.2022
  • Provided customer service and technical support for mobile devices, tablets, and other wireless products.
  • Assisted customers in setting up new devices and transferring data from old to new devices.
  • Demonstrated the use of various applications on mobile devices such as email, messaging, music, photos.
  • Configured device settings including Wi-Fi networks, Bluetooth connections, email accounts.
  • Conducted product demonstrations to customers in store or remotely via video chat or phone call.
  • Diagnosed software issues on mobile devices using troubleshooting techniques.
  • Tested mobile device hardware components such as cameras, displays, speakers and buttons for defects.
  • Repaired damaged parts on mobile phones by replacing broken screens or other defective components.
  • Installed firmware updates on mobile phones to ensure they are running the latest version of the operating system.
  • Educated customers about their device's features and how to maximize its potential usage for productivity or entertainment purposes.
  • Resolved customer complaints regarding their mobile device experience in a timely manner.
  • Performed quality assurance tests to evaluate the performance of newly released mobile products before being sold to consumers.
  • Maintained inventory of all product accessories including chargers and cases that were available for purchase in store or online.
  • Analyzed customer feedback reports to identify areas where improvements can be made in terms of product design or functionality.
  • Recommended additional accessories or services that would complement the customer's device experience.

Game Floor Host

Rod'N'Reel Resort
Chesapeake Beach, Maryland
06.2021 - 09.2022
  • Performed minor repairs or troubleshooting when needed to keep games operational.
  • Reported any suspicious activity or violations of policies to management immediately.
  • Tracked inventory levels of gaming supplies and ensured timely restocking.
  • Provided excellent customer service by responding promptly to inquiries or complaints.
  • Explained promotions, discounts, offers and other specials available to guests.
  • Assisted in training new staff members on game operations procedures.
  • Verified membership status prior to allowing access into the gaming area.
  • Identified potential cheating attempts from players in order to maintain fair play.
  • Enforced safety protocols such as age restrictions and responsible gambling practices.
  • Greeted customers and provided information on game rules and regulations.
  • Developed strategies for improving overall guest satisfaction with their gaming experience.
  • Assisted in setting up the game floor for events and parties.
  • Conducted regular maintenance of gaming equipment to ensure proper functioning.
  • Provided a safe and secure environment for players to enjoy their gaming experience.
  • Ensured accuracy of transactions by verifying customer identification, cash amounts, prizes.
  • Resolved disputes between players in an effective manner while maintaining fairness at all times.
  • Monitored gaming area to ensure compliance with applicable laws and regulations.

Education

High School Diploma -

Northern High School
Owings, MD
05-2020

Skills

  • Lesson Plan Implementation
  • Individualized Instruction
  • Classroom restocking
  • Skills Development
  • Small Group Instruction
  • Payment Collection
  • Cash Register Operation
  • Customer Assistance
  • Cash Handling
  • Returns processing
  • Payment Processing
  • Drawer balancing
  • ID Verification
  • POS Systems
  • Customer Service
  • Inventory Management
  • Loss Prevention
  • Money Handling
  • Window Cleaning
  • Guest Relations
  • Laundry Management
  • Dusting
  • Supply Inventory Management
  • Residential Cleaning
  • Safe cleaning with chemicals
  • Appliance maintenance
  • Customer-Oriented
  • Hospitality background
  • Mobile Device Management
  • Mobile Application Development
  • Store Organization
  • Product Knowledge
  • Retail Merchandising
  • Team Supervision
  • Networking abilities
  • Merchandise Rentals
  • Damaged goods returns
  • Store Opening and Closing
  • Time management abilities
  • Decision-Making
  • Sales expertise
  • Information Analysis
  • Positive Customer Engagement
  • Security Practices
  • Problem-solving aptitude

Affiliations

  • cosmetology
  • cosplay
  • reading
  • writing
  • baking

Certification

  • First Steps to Childcare certification (2/24)
  • Basic Health and Safety certification (2/24)

Timeline

Assistant Teacher

Ms.Bev's Place
02.2024 - Current

Housekeeper

Columbia Hospitality Inc.
11.2023 - 01.2024

Cashier

Rainbow Express
02.2023 - 10.2023

Mobile Expert

T-Mobile
09.2022 - 12.2022

Game Floor Host

Rod'N'Reel Resort
06.2021 - 09.2022

High School Diploma -

Northern High School

Similar Profiles

CREATE PROFILE
Cheyenne Clements