Cheyenne Conder
Sandy,UT
Summary
Experienced with patient care and therapeutic interventions in behavioral health settings. Utilizes de-escalation techniques and therapeutic communication to support patient well-being. Track record of effective team collaboration and adaptability in high-pressure situations.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
6
6
years of professional experience
Work History
Server/Bartender
Olive Garden
01.2025 - Current
- Delivered exceptional customer service by promptly addressing guest inquiries and requests.
- Assisted in maintaining cleanliness and organization of dining areas to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food preparation and accurate order delivery.
- Supported team members during busy shifts through effective communication and teamwork.
- Adapted quickly to changing menus and specials, ensuring guests received up-to-date information.
- Engaged with customers to build rapport, enhancing overall satisfaction during dining experiences.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Behavioral Health Technician
Copper Hills Youth Center
11.2023 - Current
- Implemented behavioral intervention strategies to support youth in managing emotional and psychological challenges.
- Monitored and documented patient behaviors, ensuring accurate records for treatment planning.
- Collaborated with interdisciplinary teams to develop individualized care plans for residents.
- Facilitated group therapy sessions, promoting communication and social skills among participants.
- Trained new staff on safety protocols and effective crisis intervention techniques.
- Mentored new Behavioral Health Technicians joining the team, sharing best practices and helping them acclimate quickly to their new role responsibilities.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Promoted to team lead after 7 months.
Bartender
O'crab Cajun Grill and Bar
09.2023 - 07.2024
- Crafted diverse cocktails and beverages tailored to customer preferences and seasonal trends.
- Managed bar inventory, ensuring availability of essential supplies while minimizing waste.
- Trained and mentored new bartenders on drink preparation and customer service protocols.
- Streamlined order processing, enhancing service speed during high-volume events.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Assistant Sales and Marketing Manager
4Beaz/Black Diamond
10.2019 - 10.2023
- Developed and implemented marketing campaigns to boost brand awareness and customer engagement.
- Collaborated with sales teams to analyze market trends and optimize product positioning strategies.
- Assisted in managing social media accounts, creating content that increased audience interaction and reach.
- Conducted market research to identify potential clients and emerging opportunities for business growth.
- Trained new team members on marketing tools and best practices to ensure efficient workflow integration.
- Coordinated promotional events, enhancing customer experience and fostering community relationships.
- Negotiated contracts with suppliers to secure favorable terms that maximized profitability while maintaining quality standards.
Wet Coat Inspector/Warehouse Associate
Pilkington Metal Finishing/Pioneer Metal Finishing
06.2019 - 10.2022
- Conducted thorough inspections of products to ensure compliance with quality standards.
- Identified and documented defects, recommending corrective actions for continuous improvement.
- Collaborated with production teams to resolve issues and enhance operational efficiency.
- Utilized inspection tools and equipment to perform detailed assessments effectively.
- Spent 1 ½ years as wet coat inspector for building 2
- Worked on different products that were sent in from BOEing and varex (occasionally other companies)
- Learned how to multitask various jobs and tasks that were due at the same time.
- Inspected, painted, primed, sanded, and masked various parts that all required to be handled differently
- Filled paperwork out to the best of my knowledge for every part
- Moved to building 1 to work in graphics in 2020.
- Quickly learned to handle different types of graphic lasers for each product
Assembler (Contract)
Stryker (Contracted With Aerotek)
02.2021 - 03.2022
- Assembled complex medical devices with precision and attention to detail.
- Collaborated with team members to streamline assembly processes, enhancing productivity.
- Operated specialized machinery and tools to ensure efficient production workflows.
- Conducted quality inspections on finished products, ensuring compliance with industry standards.
- Trained in UV bonding, solder, and inspection of guidewires
- Worked in a clean room setting that required proper PPE and training on specialized equipment
- Worked on innovative products in medical and surgical, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes
Contracted Worker
United Radio/Nintendo (Contract With Areotek)
07.2021 - 11.2021
- Temporary contract through UR and Nintendo
- Trained in line to sort through packaging and label each product correctly
- Re-packaged nintendo products (mainly switches and consoles)
- Sent broken products to repair stations where we were trained to dismantle the product and fix issues
- Send multiple products to closing to be resent to owners
- Worked in line that dismantled broken nintendo parts to determined what was wrong and needed to be fixed.
Education
Bachelors - Behavioral Health Sciences & Psychiatric Care
University of Utah
Salt Lake City05-2027
Associates - Business Management, Marketing, And Financing
Salt Lake Community College
Salt Lake City, UT05-2022
High School Diploma -
East Hollywood High
Salt Lake City, UT05-2019
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Conflict de-escalation
- De-escalation strategies
- Active listening
- Documentation skills
- Training and mentoring
- Quality control
- Hospitality service expertise
- Crisis handling
Languages
English
Native or Bilingual
German
Native or Bilingual
Russian
Full Professional
Timeline
Server/Bartender
Olive Garden
01.2025 - Current
Behavioral Health Technician
Copper Hills Youth Center
11.2023 - Current
Bartender
O'crab Cajun Grill and Bar
09.2023 - 07.2024
Contracted Worker
United Radio/Nintendo (Contract With Areotek)
07.2021 - 11.2021
Assembler (Contract)
Stryker (Contracted With Aerotek)
02.2021 - 03.2022
Assistant Sales and Marketing Manager
4Beaz/Black Diamond
10.2019 - 10.2023
Wet Coat Inspector/Warehouse Associate
Pilkington Metal Finishing/Pioneer Metal Finishing
06.2019 - 10.2022
Bachelors - Behavioral Health Sciences & Psychiatric Care
University of Utah
Associates - Business Management, Marketing, And Financing
Salt Lake Community College
High School Diploma -
East Hollywood High
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