Cheyenne Confer
State College,PA
Summary
I am an empathetic Care Worker with a sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. I offer enhanced care with flexible learning approach for patients. I have experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support. Also i am a personal Care Aide experienced in assisting clients with mental impairments or physical limitations to manage everyday tasks. Skilled in geriatric care and providing companionship and direct assistance to cognitively impaired clients. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Caretaker
CareGivers Of America
Bellefonte, PA
11.2019 - 04.2021
- Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Ran errands for patients, did shopping, and picked up other necessities.
- Remained alert to problems or health issues of clients and competently responded.
- Developed strong relationships with residents and families, fostering trust and open communication.
- Scheduled and accompanied clients to medical appointments.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Improved resident satisfaction by promptly addressing maintenance requests and ensuring a clean living environment.
- Maintained accurate records of activities, incidents, and resident information for regulatory compliance.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Assisted in the planning and execution of recreational events for residents, promoting social engagement and wellbeing.
- Trained new staff members on caretaking procedures, policies, and best practices to maintain high quality standards.
- Served as a liaison between residents/families and building management to address concerns or special requests effectively.
- Coordinated with outside vendors for routine maintenance and repairs, ensuring minimal disruption to residents'' lives.
- Reduced emergency response times by establishing clear protocols for urgent situations involving medical issues or security concerns.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
- Provided transportation for medical appointments, social outings, and errands as needed, enhancing overall mobility and engagement in community activities.
- Assisted clients with daily living tasks, maintaining their dignity and independence while ensuring their comfort and wellbeing.
- Prepared nutritious meals tailored to specific dietary requirements while accommodating personal preferences, supporting optimal health outcomes for clients with various medical conditions.
- Developed strong relationships built on trust with both clients and their families through exceptional communication skills and genuine empathy.
- Enhanced elderly clients'' quality of life by providing compassionate, attentive care and companionship.
- Advocated for clients'' best interests in complex situations involving healthcare decisions or interactions with external service providers.
- Promoted mental stimulation through engaging conversations, recreational activities, and memory exercises tailored to each individual''s interests.
- Maintained client confidentiality and demonstrated respect for personal boundaries at all times, fostering a comfortable environment for open communication and trust building.
- Reduced instances of falls and injuries by implementing safety measures and regularly monitoring living environments.
- Adapted caregiving approaches based on evolving client needs while remaining consistent in providing personalized, high-quality care.
- Supported families in understanding the needs of their elderly loved ones, fostering open communication between all parties involved.
- Conducted regular home assessments to identify potential hazards or accessibility issues that could impact a client''s safety or wellbeing.
- Collaborated with healthcare professionals to develop comprehensive care plans that addressed the specific needs of each client.
- Monitored clients'' vital signs and reported any significant changes to healthcare providers promptly, contributing to early intervention efforts when necessary.
- Assisted elderly with daily living activities and physical therapies.
- Provided gentle encouragement to clients faced with physical or cognitive limitations, promoting a sense of accomplishment and increased selfconfidence.
- Guided clients through challenging emotional situations such as grief or adjusting to new living arrangements with sensitivity and support.
- Managed medication schedules accurately, reducing potential health risks associated with missed or incorrect dosages.
- Facilitated physical therapy sessions according to prescribed plans, improving overall strength, balance, and mobility for clients recovering from surgery or injury.
- Assisted disabled clients to support independence and well-being.
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Monitored clients' overall health and well-being and noted significant changes.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Bartender
Undines Fire Hall
Bellefonte, PA
02.2015 - 04.2019
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Upheld strict regulations for safe alcohol service and food safety.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Waitress
Bonfattos
Bellefonte, PA
01.2013 - 08.2017
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Education
High School Diploma -
Bellefonte Area High School
Bellefonte, PACosmetology - Cosmetology
Central Pennsylvania Institute of Science And Technology
Bellefonte, PA05.2012
Skills
- Housekeeping tasks
- Personal Care
- Safety awareness
- Meal Preparation
- Compassionate Caregiving
- Personal hygiene maintenance
- Medication Distribution
- Medication reminders
- Emotional Support
- Nutrition monitoring
- Troubleshooting and repair
- Adaptable problem-solving
- Companionship skills
- Transportation Assistance
- Preventive Maintenance
- Healthcare coordination
- Mobility support
- Event Setup
- Physical therapy support
- Professional boundaries
- Disease Prevention
- OSHA Requirements
- Health and safety compliance
- Clear Communication
- Creative Thinking
- Decision-Making
- Conflict Resolution
- Team Coordination
- Problem-Solving
- Employee Training and Development
- Equipment Maintenance
- Team Guidance and Motivation
- Laundry and Dry Cleaning
- Inventory Monitoring
- Desktop Computers
- Procedure Implementation
Timeline
Caretaker
CareGivers Of America
11.2019 - 04.2021
Bartender
Undines Fire Hall
02.2015 - 04.2019
Waitress
Bonfattos
01.2013 - 08.2017
High School Diploma -
Bellefonte Area High School
Cosmetology - Cosmetology
Central Pennsylvania Institute of Science And Technology