Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Additional Information - Description
Additional Information
Software
Timeline
Generic

Cheyenne Donahue

Clarksville,TN

Summary

Things about myself I am a hard dedicated worker to any and all things I do. I have plenty of customer service experience, great with people as well as coworkers or in a team setting also I am a fast learner and am open to learning new things anytime. I always maintain a positive attitude even in hard situations. I am ready to achieve and succeed all things possible. I am organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Very helpful, love teaching and helping improve anyone in anyway i can.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Family Model Provider

All Heart Health Care
05.2016 - Current
  • Part time caregiver to disabled individuals/ special needs individuals
  • Teaching clients to become independent
  • Helping clients in anyway necessary
  • Making each client feel like they are cared for as well as providing them with comfort, security, and independence at the the same time.
  • Data Entry for clients
  • Scheduling appointments, keeping records, organizing all paperwork on clients(ADMINISTRATIVE jobs)
  • Adapted quickly to changing environments for continued professionalism under pressure.
  • One accomplishment, we've had a client in home with us for 3 years now when we met her she was extremely un self sufficient over the time we've taught her so well she has gotten to now work a job as well as many more privileges as she has changed behaviors from aggressive to happy and overall has became such a great person to be around

Store Manager/ Traveler

Dollar General
08.2018 - 08.2022
  • Cashier
  • Stock
  • Recovery
  • Customer Service
  • Cleaning store
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Managing finances for the store
  • Building Schedules
  • Document control
  • Review and Submit monthly transaction records as well as CCTV
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Approved regular payroll submissions for employees.
  • Managed the hiring, training and mentoring of new staff members.

Hostess/Cashier, Server

Shoney's Restaurant
09.2012 - 03.2015
  • Running the register
  • Serving
  • Customer service
  • Cleaning
  • Greeting
  • Making sure all tasks were completed before and after shifts, as well as during shifts
  • Keeping customers happy with all results of there visit

Education

High school diploma - Diploma

Nation High School
Charlotte, NC
12.2012

Skills

  • Scheduling
  • Organizational Skills
  • Computer Skills
  • Data Entry
  • Administrative Experience
  • Communication Skills
  • Positive reinforcement
  • Special education
  • Behavioral support
  • Skill building
  • Social interaction
  • Patient care and companionship

Certification

CPR/First Aid, 02/01/20, 02/01/22, I have been CPR and First Aid certified for 4 years and renewed it every 2 years.

Personal Information

Work Permit: Authorized to work in the US for any employer

Additional Information - Description

I work well with others, as well as on my own. I am reliable, not known to be late or a no call no show. I have plenty of customer service experience, I am a fast learner and am open to learning new things anytime. I always maintain a positive attitude even in hard situations. I am ready to achieve and succeed not only for myself but for my family as well.

Additional Information

CPR certified

Med Admin Certified

Software

Familiar with Excel

Familiar with Google

Familiar with Word

Timeline

Store Manager/ Traveler

Dollar General
08.2018 - 08.2022

Family Model Provider

All Heart Health Care
05.2016 - Current

Hostess/Cashier, Server

Shoney's Restaurant
09.2012 - 03.2015

High school diploma - Diploma

Nation High School

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Cheyenne Donahue