Cheyenne Flores
San Ramon,CA
Summary
Dedicated nursing leader offering proven clinical knowledge, natural interpersonal strengths, and technical abilities. Recognized for staff development leading to high performing teams and exemplary healthcare service to residents. Licensed in CA.
Overview
5
5
years of professional experience
Work History
Health & Wellness Director
Brookdale Senior Living
12.2021 - 02.2024
- Improved occupancy rate from 93% to 100% within first 3 months of employment and maintained 99-100% occupancy for 1 year.
- Improved resident retention rates through excellent customer service skills combined with a deep understanding of resident needs.
- Implemented strategies for managing challenging behaviors among residents, promoting positive interactions between staff members and older adults with Dementia.
- Ensured regulatory compliance within community through diligent documentation and adherence to established guidelines.
- Cultivated a positive work environment by fostering open communication, collaboration, and respect among all team members.
- Managed budgets, labor costs, and supply inventories to ensure optimal departmental efficiency and fiscal responsibility.
- Coordinated community outreach events to raise awareness about Alzheimer's Disease, contributing to a more informed public understanding of Dementia-related issues.
- Applied reason, logic and advanced problem-solving skills to resolve complex and sensitive issues.
- Evaluated staffing needs regularly, adjusting schedules as necessary to maintain proper coverage while minimizing overtime costs.
- Enhanced staff performance by providing ongoing training and support in Dementia care best practices.
- Kept families informed about their loved ones' progress through regular communication channels such as newsletters, phone calls, or email updates.
- Facilitated smooth transitions for new residents by coordinating move-in processes and providing ongoing support during their adjustment period.
- Developed therapeutic activities tailored to resident's cognitive abilities, resulting in increased engagement and socialization among older adults with Dementia.
- Conducted regular assessments of each resident's cognitive status, adjusting their care plans accordingly to provide most appropriate level of support.
- Recruited, hired and trained all care staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Fostered strong relationships with other healthcare professionals to ensure seamless coordination of resident care services and provide highest quality of care.
- Spearheaded successful accreditation surveys through thorough preparation efforts and diligent policy enforcement.
Lead Medication Technician
Brookdale Senior Living
05.2019 - 12.2021
- Facilitated seamless transitions between shifts by providing thorough handoff reports to incoming staff members.
- Reviewed medication orders for accuracy and completeness before administering medication.
- Liaised effectively with pharmacists to clarify prescriptions and prevent potential drug interactions.
- Monitored resident specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Monitored residents for adverse reactions or complications from medications, initiating prompt interventions when necessary.
- Documented medication administration into electronic medical records (EMR) via Point Click Care.
- Monitored medication storage area to maintain medication security and control.
- Demonstrated proficiency with electronic health record systems for accurate inputting of resident information.
- Monitored, tracked, and conveyed important resident information to healthcare staff to help optimize treatment planning and care delivery.
- Facilitated personal hygiene management, feeding and ambulation.
Education
LVN - Nursing
Gurnick Academy of Medical Arts
Concord02.2019
Skills
- Expertise in Point Click Care
- Certified in CPR
- Employee Training
- HIPAA Guidelines
- Resident Care Coordination
- Occupancy Strategies
- Drug Inventory Management
- Community Oversight
- Compassionate Hospice Care
- Delegation and Motivation
License
Licensed Vocational Nurse (LVN)- CA 2023-2025
Timeline
Health & Wellness Director
Brookdale Senior Living
12.2021 - 02.2024
Lead Medication Technician
Brookdale Senior Living
05.2019 - 12.2021
LVN - Nursing
Gurnick Academy of Medical Arts
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