Cheyenne Geninatti
Greeley,United States
Summary
Dedicated Receptionist with excellent experience in industry. With outstanding time management, customer service and multitasking abilities. Punctual and reliable team player skillful in handling orders and supplies and resolving customer complaints and concerns. Experienced taking phone calls, handling correspondence and keeping reception area neat and clean in gym facility. Friendly and personable individual well-equipped with basic accounting and bookkeeping skills. Committed to personally contributing to operation of clean, well-maintained health club.
Overview
4
4
years of professional experience
Work History
Chicken Farmer
Duncan Farms- Tyson Chicken
05.2021 - 08.2021
- Maintained proper chicken house temperature and ventilation.
- Fed and watered up to 120,000 chickens daily.
- Performed repairs and preventive maintenance on equipment and property.
- Monitored flock for signs of disease or physical distress and culled infirm individuals.
- Loaded poultry on trucks for transfer to processing plants.
- Prepared and cleaned chicken houses for next flock
- Operated farm equipment such as tractors and trucks with extreme care and precision.
Pet Trainer
05.2022 - 10.2022
- Consulted with owners to discuss behavioral concerns and determine final goals.
- Instructed owners and dogs on basic obedience commands using different techniques to match dogs' drives for reward.
- Evaluated animals to determine temperaments, abilities and aptitude for training.
- Watched dogs for triggers, signs of aggression and pack behaviors to formulate possible solutions.
- Utilized positive reinforcement techniques to successfully train animals.
Front Desk Receptionist
Work Out West
11.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered gracious telephone service by answering calls knowledgeably and providing accurate information.
- Addressed member concerns with empathy and professionalism, resolving issues promptly.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
- Assisted management in maintaining a clean and organized gym environment, contributing to a positive atmosphere.
- Conducted facility tours for potential members showcasing amenities offered while highlighting benefits of joining the gym community.
- Trained new reception staff on company policies, procedures, and software systems for consistent services across the team.
- Managed inventory levels of towels, cleaning supplies, and other amenities for optimal availability to members.
Education
High School Diploma -
Homeschooled
New Douglas, IL06.2023
Skills
- Customer service
- Heavy Lifting
- Telephone etiquette
- Canine Handling
- Complex Problem-Solving
- Sales
Timeline
Front Desk Receptionist
Work Out West
11.2023 - Current
Pet Trainer
05.2022 - 10.2022
Chicken Farmer
Duncan Farms- Tyson Chicken
05.2021 - 08.2021
High School Diploma -
Homeschooled
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