Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cheyenne Haynes

Warrenton,MO

Summary

Resourceful Parts Specialist known for high productivity and efficient task completion. Skilled in inventory management, logistical coordination, and customer service, ensuring smooth operations in parts sourcing and distribution. Excel in communication, problem-solving, and time management to deliver on customer needs and operational goals. Service-focused parts professional ready to help customers with diverse needs. Highly knowledgeable about parts and happy to offer sound advice. Reliable in keeping spaces clean, stocked and attractive to promote sales. Entry-level Parts Associate trained in parts sales, service standards and maintenance schedules. Resourceful professional with background in automotive and machinery parts sales. Known for high productivity and efficiency in task completion, excels in inventory management, customer relationship building, and problem-solving skills. Brings strong organizational abilities, effective communication, and teamwork skills to excel in fast-paced environments. Dependable parts sales professional with team player mentality and focus on maximizing revenue and customer satisfaction. Seeks out opportunities to increase sales and promote customer loyalty. Skilled professional monitoring performance indicators and researching sales trends to support sales and dispatch teams. Maximized potential sales with merchandise knowledge and outstanding customer service. Highly organized and diligent. Skilled professional versed in stocking and selling parts. Understands needs of retail customers and service professionals and can flex accordingly to deliver top-notch support for different requests. Professionally communicates with guests and consistently exceeds expectations. Highly knowledgeable in automotive and machinery parts sales with background in managing inventory, providing customer service, and driving sales growth. Skilled in identifying client needs, recommending solutions, and facilitating transactions. Demonstrated ability to improve operational efficiency and enhance customer satisfaction through proactive service and effective communication. Successfully increased parts department revenue by fostering strong relationships with customers and vendors. Dedicated Parts Counter Associate focused on maintaining high standards of compliance and service while exceeding sales objectives. Reliable professional dedicated to overcoming any challenge and supporting all business needs as part of first-rate team. Talented professional offering many years of experience as high-achieving salesperson. Passionate about collaborating with team members and customers to satisfy all needs and build brand loyalty. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success. Reliable and hardworking parts specialist bringing strong sales and customer service abilities combined with expert knowledge of parts. Keeps inventory and records organized for maximum efficiency. Good at solving customers' service problems and promoting products. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

13
13
years of professional experience

Work History

Parts Specialist

Oreilly Auto Pats
Warrenton, MO
09.2024 - Current
  • Managed vendor relationships by ensuring that orders were filled accurately and on time.
  • Documented any discrepancies between actual inventory counts versus what was recorded in the system.
  • Provided customers with technical advice regarding parts information and availability.
  • Ensured that all safety procedures were followed while handling hazardous materials.
  • Performed regular audits of warehouse shelves to verify proper stocking levels.
  • Collaborated with management team members on special projects related to improving processes within the department.
  • Assisted customers with product selection based on their needs.
  • Coordinated shipping arrangements for outbound orders as needed.
  • Identified potential problems with defective or damaged parts before they reached customers.
  • Maintained accurate records of all inventory transactions in the computer system.
  • Responded to inquiries from internal staff members about part specifications or availability.
  • Processed returns, exchanges, and refunds promptly.
  • Received customer orders and placed them into the system for processing.
  • Developed strategies to maximize storage space utilization to reduce costs associated with storing inventory items.
  • Inspected and verified incoming parts for accuracy against invoices, delivery notes, and packing slips.
  • Organized and labeled parts to ensure easy identification and retrieval.
  • Created purchase orders for new parts when needed by vendors or suppliers.
  • Analyzed existing inventories to determine which items should be reordered or discontinued from stock lists.
  • Monitored stock levels of all products in the storeroom to ensure adequate supply at all times.
  • Maintained parts system with current order and sales data.
  • Researched pricing, availability, compatibility, quality standards, and other factors related to purchasing decisions.
  • Assisted retail, wholesale and service customers with selecting optimal parts for different needs.
  • Coordinated restocks by working closely with theparts manager to fill critical gaps.
  • Supported service department by expertly pulling parts and updating records.
  • Operated point of sales and parts lookup computer systems.
  • Boosted sales by capitalizing on cross-selling and upselling opportunities.
  • Updated customer and vendor accounts with each purchase to support accurate billing.
  • Opened crates to replenish stocked items in proper aisles.
  • Kept sales and counter areas organized and clean to give apositive first impression to visitors and customers.
  • Answered inquiries, resolved problems, and finalized parts sales atthe counterr and by telephone.
  • Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model, and year.
  • Coordinated and executed daily parts deliveries to local businesses.
  • Followed standards of care and compliance per company and legal requirements.
  • Performed complimentary services, battery installation, testing, and wiper installations.
  • Placed inventory numbers on parts to properly identify items for counter associates.
  • Received, examined,nd reshelved returned parts.
  • Received and stocked incoming merchandise, arranging items in thecorrect locations.
  • Developed strategic sales initiatives to pitch products and services.
  • Implemented process and procedural updates to uphold high standards of service and quality, as well as meet challenging sales objectives.
  • Improved team member performance by devising and overseeing personalized strategies.
  • Managed employee schedules and daily assignments.
  • Optimized team effectiveness by personally working with new hires regarding compliance, sales, and service standards.
  • Communicated product expertise and department process improvements to meet organizational goals.
  • Tracked team performance targets and sales metrics to identify areas for improvement.
  • Cross-sold additional products and services to purchasing customers.
  • Negotiated and closed deals with minimal oversight.
  • Located and labeled parts to maintain anorganized inventory of stock.
  • Resolved customer concerns and promptly answered inquiries to maintain satisfaction.
  • Kept parts neatly stacked and ready for purchase to boost sales.,,,,the counter

Bartender Shift Manager

Electric Cowboy
Peters, MO
01.2012 - 08.2016
  • Established standards for drink preparation and presentation that ensured high-quality drinks wereserved consistently throughout shifts.
  • Conducted weekly meetings with staff members to discuss upcoming events and promotions.
  • Maintained accurate records of daily transactions including cash register receipts, liquor inventories, and sales reports.
  • Developed and implemented a staff training program to ensure quality customer service.
  • Explored innovative ways to reduce wastage and improve profitability while maintaining customer satisfaction rates.
  • Planned special events such as promotions, happy hours, and live music nights to increase sales revenue.
  • Supervised a team of 10 bartenders, ensuring proper handling of all alcoholic beverages and adherence to local laws.
  • Resolved conflicts between employees efficiently to maintain smooth operations at the bar.
  • Assisted in resolving customer complaints promptly and professionally.
  • Coordinated with suppliers on product deliveries, pricing issues, discounts, and promotional offers.
  • Reviewed stock levels regularly to ensure adequate availability of products for customers' needs.
  • Enforced health codes and safety regulations in compliance with state laws.
  • Created weekly work schedules for the entire shift staff while managing payroll and labor costs.
  • Analyzed sales data to forecast future demand for liquor orders accurately.
  • Assessed employee performance regularly through observation and feedback sessions.
  • Monitored bar inventory levels, ordered supplies, and maintained the cleanlinesss of all glassware.
  • Developed strong relationships with vendors to secure favorable terms and prices on supplies.
  • Ensured compliance with all relevant laws regarding the sale and serving of alcoholic beverages.
  • Applied creative strategies to drive up profits through increased sales volume or cost savings initiatives.
  • Provided exceptional customer service by addressing customer complaints promptly and efficiently.
  • Implemented new policies and procedures related to customer service and operational processes.
  • Utilized point-of-sale systems to process payments accurately and efficiently.
  • Encouraged team collaboration among staff members to maximize efficiency during peak periods.
  • Placed weekly liquor orders and performed weekly liquor counts, maintaining adequate inventory.
  • Supervised cleanliness of guest service areas before, during, and after service.
  • Monitored daily checklists and side worksheets to keep other bar staff members on task.
  • Motivated team by giving constructive feedback to deliver exceptional patron experiences to clientele.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Managed daily beverage department beverage department administration and operations, answering questions and monitoring task prioritization.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Displayed and retained extensive knowledge of liquors, wines, and entrees.
  • Upsold customers from shelves to premium brands to help boost sales.
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Balanced daily registers and generated sales reports for management.
  • Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
  • Planned and coordinated special events to boost customer numbers and profits.
  • Poured wine, beer and cocktails for patrons.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper changes for cash transactions.
  • Managed bar area, cocktail design,n, and menu and handled inventory, regulation compliance, and customer relationships.
  • Prepared cocktails from bar recipes and served wine, draft, and bottled beer.
  • ,Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
  • Reconciled daily transactions, balanced cash registers, and deposited therestaurant's earnings at the bank.
  • Resolved problems or concerns to the ssatisfactionof involved parties.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Trained new employees to perform duties.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.,increaseincrease,the the increase increaseincreaseee increaserestaurantrestaurantincreaseincrease thee sale increase increase increase increase

Education

High School Diploma -

Troy High School
Troy, MO
05-2011

Associate of Science - Funeral Sevices

Washington University in St Louis
St. Louis, MO

Skills

  • Six sigma methodologies
  • Forecasting and planning
  • Sales support
  • Shipping and receiving
  • Parts documentation
  • Warehouse operations
  • Returns processing
  • Parts identification
  • Training and coaching
  • Visual display
  • Packaging and labeling
  • Stock control
  • Technical acumen
  • Shipping coordination
  • Verbal and written communication
  • Sales training
  • Delivery coordination
  • Staff training
  • Parts recommendation
  • Performance tracking
  • Inventory management
  • Inventory auditing
  • Parts installation
  • Improving customer satisfaction
  • Report generation
  • Vehicle operations
  • Goal setting
  • Warranty handling
  • Product demonstration
  • Cycle counting
  • Returns management
  • Maintenance schedules
  • Customer service
  • Customer education
  • Order fulfillment
  • Account updating
  • Supply orders
  • Display building
  • Email communication
  • Product merchandising
  • Operations management
  • Parts department organization
  • Clean driving record
  • Invoice processing
  • Promotional planning
  • SAP
  • Replacement parts identification
  • Social media marketing
  • Ordering parts

Timeline

Parts Specialist

Oreilly Auto Pats
09.2024 - Current

Bartender Shift Manager

Electric Cowboy
01.2012 - 08.2016

High School Diploma -

Troy High School

Associate of Science - Funeral Sevices

Washington University in St Louis
Cheyenne Haynes