Summary
Overview
Work History
Education
Skills
Timeline
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Cheyenne Haynes

Cheyenne Haynes

Lubbock,USA

Summary

Motivated individual promoting well-rounded skill set including communication and task prioritization. Always ready and willing to pitch in and perform above expectations.

Overview

5
5
years of professional experience

Work History

Service Advisor

Frontier Dodge
Lubbock, Texas
10.2023 - Current
  • Provided accurate estimates of repair costs, labor times and parts prices to customers.
  • Inspected vehicles for needed repairs or maintenance services and advised customers accordingly.
  • Upsold additional products or services when appropriate.
  • Developed strong relationships with customers by providing exceptional customer service.
  • Greeted customers and addressed their needs in a professional manner.
  • Managed incoming calls from potential customers looking for quotes or information about services provided at the dealership.

Warranty Administrator

Larry H Miller Dealerships
Albuquerque, New Mexico
12.2021 - 10.2023
  • Assisted in creating standard operating procedures for processing warranty requests.
  • Maintained up-to-date knowledge of current industry regulations related to warranties.
  • Compiled data from various sources into meaningful reports that could be used by management for decision making purposes.
  • Prepared and reviewed insurance-claim forms and related documents for completeness.

Customer Service Representative

Larry H Miller Casa Chevrolet
Albuquerque, New Mexico
03.2020 - 12.2021
  • Resolved customer complaints promptly and efficiently.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Conducted regular follow-up calls with customers after resolving their issues.
  • Answered customer inquiries via phone, email, and chat.

Education

High School Diploma -

East Mountain High School
Sandia Park, NM
05.2019

Some College (No Degree) - Health Administration

New Mexico Junior College
Hobbs, NM

Some College (No Degree) - Nursing Assistance

Trinidad State Junior College
Trinidad, CO

Skills

  • Cost Estimation
  • Documentation And Reporting
  • Service Recommendation
  • Computer Skills
  • Data Entry
  • Excellent Communication
  • Data Processing
  • Reporting and documentation
  • Strong Work Ethic
  • Multitasking and Organization
  • Customer Service
  • Customer relationship management

Timeline

Service Advisor

Frontier Dodge
10.2023 - Current

Warranty Administrator

Larry H Miller Dealerships
12.2021 - 10.2023

Customer Service Representative

Larry H Miller Casa Chevrolet
03.2020 - 12.2021

High School Diploma -

East Mountain High School

Some College (No Degree) - Health Administration

New Mexico Junior College

Some College (No Degree) - Nursing Assistance

Trinidad State Junior College

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Cheyenne Haynes