Summary
Overview
Work History
Education
Skills
Timeline
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Cheyenne Hebert

Crosby,TX

Summary

Ambitious manager/shift lead with proven track record of creating successful service operations, managing staff and increasing profits. Extensive experience in ordering supplies and creating innovative solutions to challenges. Well-versed in hospitality standards and natural knack for building relationships with customers.

Overview

5
5
years of professional experience

Work History

Bartender Shift Manager

Timeoutsportsbarandgrill
Pasadena, TX
09.2019 - 10.2024
  • Developed and implemented staff training program to ensure quality customer service.
  • Monitored inventory levels, ordered supplies, and maintained cleanliness of all stations and glassware.
  • Created weekly work schedules for the entire shift staff while managing bookkeeping.
  • Provided exceptional customer service by addressing customer complaints promptly and efficiently.

Bartender Shift Manager

Nauti mikes
League City, TX
08.2022 - 03.2023
  • Supervised a team of 10 employees, ensuring proper handling of all alcoholic beverages and adherence to local laws.
  • Provided exceptional customer service by addressing customer complaints promptly and efficiently.
  • Maintained accurate records of daily transactions including cash register receipts, liquor inventories and sales reports.
  • Resolved conflicts between employees in an efficient manner in order to maintain smooth operations at the bar.
  • Applied creative strategies to drive up profits through increased sales volume or cost savings initiatives.
  • Conducted weekly meetings with staff members in order to discuss upcoming events and promotions.

Head Bartender

Barge 295
League City, TX
12.2021 - 08.2022
  • Assigned employees to specific tasks and duties throughout the shift.
  • Developed new cocktail recipes for the menu.
  • Ensured that all liquor laws were followed during service hours.
  • Trained new employees on proper techniques for mixing drinks and pouring beers.
  • Resolved customer complaints in a professional manner while adhering to company policies and procedures.
  • Created weekly reports of sales figures for management review.

Sales Manager

Ross Dress for Less
Houston, TX
10.2021 - 04.2022
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Gained strong leadership skills by managing projects from start to finish.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Proven ability to learn quickly and adapt to new situations.
  • Passionate about learning and committed to continual improvement.

Education

GED -

San Jacinto College District
Pasadena, TX
05-2019

Skills

  • Employee management
  • Suggestive Selling
  • Accounting
  • Team training and development
  • Marketing and sales experience
  • Organizational ability
  • Customer service expertise
  • Engaging personality
  • Inventory
  • Safe serving knowledge
  • Order Management
  • Complex Problem-Solving
  • Clear and effective communication
  • Highly reliable
  • Cash register operation
  • New hire training

Timeline

Bartender Shift Manager

Nauti mikes
08.2022 - 03.2023

Head Bartender

Barge 295
12.2021 - 08.2022

Sales Manager

Ross Dress for Less
10.2021 - 04.2022

Bartender Shift Manager

Timeoutsportsbarandgrill
09.2019 - 10.2024

GED -

San Jacinto College District

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Cheyenne Hebert