Cheyenne Henderson
Kenner
Summary
Compassionate and dedicated Registered Nurse with a passion for providing exceptional care to critically ill and premature newborns in the Neonatal Intensive Care Unit (NICU). Known for remaining calm under pressure, building trusting relationships with families during some of their most challenging moments, and delivering safe, evidence-based care with empathy and attention to detail. Skilled in collaborating with multidisciplinary teams, advocating for patients, and supporting families through education and encouragement. Committed to creating a positive impact through clinical excellence, genuine compassion, and a strong dedication to helping every infant achieve the best possible outcome. Eager to continue advancing my nursing career by earning my Bachelor of Science in Nursing (BSN) and becoming RNC-NIC, allowing me to further enhance the quality of care I provide to my patients and their families.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Registered Nurse NICU
Ochsner Medical Center
06.2023 - Current
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
Orthodontic Assistant/Clinical Coordinator
Scadi Orthodontics
10.2014 - 05.2020
- Coordinated, monitored, assigned and documented patient and clinical care activities.
- Implemented new policies and educate sta on changes.
- Provided ongoing case management to patients to implement appropriate treatment plans, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
- Developed and adjusted work schedules for sta.
- Managed emergency patients and handled patient treatment concerns.
Receptionist
Alternative Tees
01.2012 - 10.2014
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept the reception area clean and neat to give visitors a positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered the central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Resolved customer problems and complaints.
- Answered large volumes of incoming calls daily to resolve customer issues and schedule appointments.
Dental Assistant Intern
Jeerson Community Healthcare
01.2014 - 03.2014
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for the next patient and maintain health and safety practices.
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Assisted dentists, hygienists and other personnel by handing appropriate tools, medications, and supplies needed for procedures.
- Prepared patient X-rays and images for review by dentist.
- Educated patients by giving oral hygiene, plaque control and postoperative instructions.
- Typed patient data into a computer system using Dentrix/OrthoEdge while following privacy laws and maintaining a high level of accuracy.
Education
Associate of Science - Nursing
Delgado Community College
New Orleans, LA05-2023
National Registered Certified Dental Assistant - Dental Assisting
Eastern College of Health Vocations
Elmwood, LA09-2014
Skills
- Trustworthy and Reliable
- Organization Skills
- Professionalism
- Problem Anticipation and Resolution
- Professional Relationships
- Client Support
- Compassionate
- Caring
- Patient Advocacy
- Safety Compliance
- Efficient Time Management
- Team Goals
- Team Meetings
- Medication administration
- Direct patient care
- Patient assessments
Certification
- BLS Provider (CPR and AED)
- NRP certified
Timeline
Registered Nurse NICU
Ochsner Medical Center
06.2023 - Current
Orthodontic Assistant/Clinical Coordinator
Scadi Orthodontics
10.2014 - 05.2020
Dental Assistant Intern
Jeerson Community Healthcare
01.2014 - 03.2014
Receptionist
Alternative Tees
01.2012 - 10.2014
National Registered Certified Dental Assistant - Dental Assisting
Eastern College of Health Vocations
Associate of Science - Nursing
Delgado Community College