Hi, I’m
Cheyenne Hensley
Anchorage,Alaska
Summary
Experienced customer service professional with 4+ years in diverse roles, including inventory management and delivery driving. Demonstrates strong problem-solving, organizational, and time management skills, ensuring efficient operations and customer satisfaction. Proactive and adaptable, with a proven track record of reliability and effective communication.
Overview
12
years of professional experience
1
Certification
Work History
Anchorage Inventory Services
Inventory Specialist
05.2024 - Current
Job overview
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
Torque and Shine
Automotive Body Technician and Detailer
09.2023 - Current
Job overview
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Exceeded performance expectations while working efficiently under pressure during peak business hours or tight deadlines.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Improved customer satisfaction by providing thorough interior and exterior detailing services.
- Maintained a clean and organized work environment for efficient detailing processes.
- Expanded professional knowledge through continuous training on industry trends, techniques, and best practices in automotive detailing.
- Developed customized solutions for unique vehicle care needs including paint restoration or premium protection packages.
- Boosted revenue by upselling additional services to customers based on individual vehicle needs.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
Petsmart
Cashier
01.2022 - 02.2022
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Papa John's Pizza
Delivery Driver
12.2021 - 01.2022
Job overview
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Verified accuracy of all deliveries against order forms.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
Pizza Hut
Delivery Driver
08.2021 - 10.2021
Job overview
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Verified accuracy of all deliveries against order forms.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
CARQUEST
Delivery Driver
07.2021 - 07.2021
Job overview
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Stocked shelves to match planogram images and instructions.
AutoZone
Delivery Driver
06.2021 - 06.2021
Job overview
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Stocked shelves to match planogram images and instructions.
Preferred Care at Home
Personal Care Nursing Assistant
07.2018 - 07.2018
Job overview
- Improved patient comfort by providing personalized care and attention in daily activities.
- Contributed to a clean and safe environment by performing light housekeeping tasks in the patient''s living area.
- Promoted emotional well-being of patients by engaging them in meaningful conversations and recreational activities.
- Communicated effectively with patients'' families regarding progress, concerns, or additional support required.
- Maintained patient hygiene by assisting in bathing, grooming, and dressing tasks.
- Safeguarded patient privacy by strictly adhering to HIPAA guidelines in all interactions and documentation processes.
- Assisted patients with meal preparation and feeding, accommodating dietary restrictions when necessary.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Helped patients complete range of motion exercises to prevent loss of function during care.
Lil Love Bugs Daycare
In-Home Child Caregiver
04.2017 - 10.2017
Job overview
- Contributed to the cleanliness of the facility by performing routine maintenance tasks such as sweeping, mopping, and sanitizing surfaces.
- Built strong relationships with families through open communication channels and attending community events together.
- Managed classroom behavior with positive reinforcement techniques, promoting a respectful environment.
- Provided excellent care for diverse groups of children, catering to individual needs and cultural backgrounds.
- Promoted language development through storytelling, songs, and engaging conversations.
- Improved child safety by diligently monitoring the daycare environment and addressing potential hazards.
- Developed effective time management abilities to balance multiple responsibilities, including daily lesson planning, engaging with children, and maintaining a clean environment.
- Aided in the preparation of healthy meals and snacks, adhering to specific dietary requirements when necessary.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Logged information regarding naps, feedings, and any medications administered.
- Assisted in potty training and toilet hygiene.
Imagination Station Early Learning Center
Toddler Teacher
11.2016 - 12.2016
Job overview
- Assisted in maintaining a clean, organized classroom that met required health and safety standards according to state regulations.
- Created a safe, nurturing environment that fostered creativity, curiosity, and exploration among toddlers.
- Led small group activities designed to enhance language skills, fine motor abilities, and problem-solving techniques among toddlers.
- Provided structured daily routines that balanced physical activity, cognitive development, social-emotional growth, and rest periods.
- Supported children during transitions between activities or environments by providing clear instructions and guidance as needed.
People Ready Labor
Housekeeper
08.2016 - 08.2016
Job overview
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Disposed of trash and recyclables each day to avoid waste buildup.
All Ways Caring HomeCare
Personal Care Assistant
10.2012 - 10.2014
Job overview
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Victory Bible Camp And Conference Center
Kitchen Assistant
09.2013 - 04.2014
Job overview
- Assisted chefs in food preparation tasks, resulting in timely meal service.
- Cleaned and organized kitchen stations to promote team efficiency.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Managed time to juggle multiple tasks simultaneously with ease.
Victory Bible Camp And Conference Center
Housekeeper
08.2013 - 04.2014
Job overview
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Education
Raven CorrespondenceWasilla, AK
High School Diploma
05.2014
Skills
- Attention to Detail
- Customer Service
- Inventory Control
- Teamwork and Collaboration
Certification
- Driver's License
- Marijuana handlers card
- Food Handler Certification
- CPR Certification
- First Aid Certification
- AED Certification+ Type and edit your text
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Inventory Specialist
Anchorage Inventory Services
05.2024 - Current
Automotive Body Technician and Detailer
Torque and Shine
09.2023 - Current
Cashier
Petsmart
01.2022 - 02.2022
Delivery Driver
Papa John's Pizza
12.2021 - 01.2022
Delivery Driver
Pizza Hut
08.2021 - 10.2021
Delivery Driver
CARQUEST
07.2021 - 07.2021
Delivery Driver
AutoZone
06.2021 - 06.2021
Personal Care Nursing Assistant
Preferred Care at Home
07.2018 - 07.2018
In-Home Child Caregiver
Lil Love Bugs Daycare
04.2017 - 10.2017
Toddler Teacher
Imagination Station Early Learning Center
11.2016 - 12.2016
Housekeeper
People Ready Labor
08.2016 - 08.2016
Kitchen Assistant
Victory Bible Camp And Conference Center
09.2013 - 04.2014
Housekeeper
Victory Bible Camp And Conference Center
08.2013 - 04.2014
Personal Care Assistant
All Ways Caring HomeCare
10.2012 - 10.2014
Raven Correspondence
High School Diploma
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