Cheyenne Herbert

• Implemented community outreach and engagement plans to reach vulnerable communities.
• Broaden avenues for individuals previously incarcerated or involved in the justice system to embark on journeys of healing, engage fully in community endeavors, and achieve their utmost potential.
• Performed ongoing monitoring of care plans to evaluate effectiveness, documenting interventions and goal achievements and suggesting changes accordingly.
• Conducted psychosocial assessments to identify individual needs and specific social services necessary to address identified objectives and goals.
• Maintained outreach contacts in organization's database to track progress toward base building goals.
• Decrease the population impacted by detrimental legal systems by developing alternative solutions that are adaptive, healing, equitable, and efficient.
• Presented clients with information, referrals and assistance accessing resources such as food, housing and transportation.
• Coordinated specific psychosocial resources to meet members' identified needs.
• Trained members to develop skills, analysis and commitment toward mission.
• Facilitated supportive services and counseling for family members to address special concerns and ease transition during home visits.
• Created and delivered presentations to inform key individuals of activities that supported the mission and strategic planning
• Tracked data using spreadsheets to record pledges, phone calls and canvassing.
• Supervised team and conducted performance reviews to evaluate and offer constructive feedback.
• Coached beneficiaries on reintegrating back ino the community successfully

• Performed wellness assessments on shelter residents at Pier 94 through meaningful interactions, promptly responding to their needs. Initiated emergency medical or law enforcement assistance for both residents and staff when necessary.
• Managed meal preparation and service for breakfast, lunch, and dinner, while also creating a comprehensive meal schedule. Oversaw and coordinated food distribution lines to ensure efficiency and quality control.
• Conducting check-ins for shelter guests upon arrival and departure, matching individuals with designated trailer numbers, and ensuring secure access by locking and unlocking trailers for residents.
• Check operating equipment to ensure proper use and cleanliness.
• Observe, examine, and report any suspicious individuals or circumstances, potential safety risks, or instances of unusual or unlawful behavior within designated patrol areas.
• Compiled and produced presentations and reports as directed by the Executive Director.
• Controlling the entrance and departure of employees, visitors and vehicles according to protocols
• Answered phones to direct callers, scheduled appointments and provided general office information.
• Answered and routed telephone calls and took messages.
• Monitoring surveillance cameras to watch out for any disruptions or unlawful activities
• Managed incoming and outgoing mail, filing and meeting coordination.
• Organized training, client meetings, team meetings and events.
• Provided detailed reports on daily activities and any incidents that may have occurred to management
• Generated office correspondence and reports.

• Managed a multi-line phone system by providing information to community members and partners, recording messages, and directing calls to the relevant individuals.
• Developed and upheld databases, entering and managing information pertaining to related occupations. Utilized computers for diverse applications, including database management.
• Opened and distribute the mail and took minutes at meetings.
• Maintained inventory of office supplies and made orders/requests where necessary.
• Coordinated repairs of office equipment.
• General reception duties. returned calls as appropriate, usually per request.

B. Facilitate Men's Group

• Develop clear objectives for the group, whether they focus on mental health, personal development, skill-building, or social support.
• Planned session topics and activities that align with the group's goals.
• Prepared materials and resources needed for each session.
• Fostered an atmosphere of respect, confidentiality, and openness, allowing members to feel safe sharing their thoughts and experiences.
• Established clear ground rules for interaction within the group, including listening respectfully and not interrupting.
• Offer emotional support and understanding to group members, recognizing when to listen and when to offer advice.
• Provide information about additional resources and support services, if needed.
• Addressed conflicts and disagreements within the group promptly and effectively, maintaining a focus on resolution and mutual respect.
• Implement strategies to manage challenging behavior or sensitive issues that arise.

D. EVENT PLANING AND IMPLEMENTATION

• Assisted in all aspects of event planing and Implementation for men groups.
• Coordinated and prepared for meetings and special events by assisting with such things as registrations, venue set up, reservations etc.
• Helped publicize upcoming events and activities.
• Assisted at events, including setting up, breaking down and other tasks as needed.
• Performed clerical duties for events (RSVP lists, task lists, and thank-yous).

E. OTHER DUTIES

• Represented the employer at functions or events where such representation was required.
• Performed other tasks as may be advised or directed by the employee's supervisor.