Cheyenne Holloway
Dallas,TX
Summary
Talented marketing professional writes effective communication to promote company brand and improve public image. Skilled writer and social media creator with proactive mindset and experience with various companies.
Overview
5
5
years of professional experience
Work History
Nanny
08.2020 - Current
- Performed light housekeeping duties related to childcare such as laundry or meal preparation.
- Created an atmosphere of trust between myself and both the family and the kids I cared for.
- Transported children to school, extracurricular activities, and appointments when needed.
Class Work
Professors
Dallas, TX
08.2023 - 12.2023
- Edara Client Represent and Presentation
- Double Zero Campaign and Presentation
- Personal Biography (Newspaper)
- Professional Profile (Edara)
- Feature Story
- Blog (Edara)
- Press Release (Edara)
- Dallas Furniture Bank - Research. Including, focus groups, demographic questionnaire, qualtrics, data analysis (t-test), final research paper (110 pages), presentation to DFB concerning our study.
Lonestar Nutrition
08.2020 - 06.2021
- Prepared smoothies according to customer orders, using fresh fruits and vegetables.
- Assisted other team members when needed in order to ensure efficient operations.
- Operated cash register to process payments from customers.
- Provided excellent customer service by greeting customers in a friendly manner and responding promptly to inquiries or requests.
- Demonstrated knowledge of various types of smoothies available in order to provide accurate descriptions to customers.
- Cleaned and sanitized blenders between uses, ensuring food safety standards were met.
Lonestar Transfer
01.2020 - 06.2020
- Provided customer service by answering incoming calls and responding to inquiries.
- Assisted with customer requests and answered questions to improve satisfaction.
- Resolved customer complaints in a timely manner and documented all interactions in the database system.
- Produced reports detailing customer interaction statistics on a regular basis.
- Worked collaboratively with other departments such as sales and technical support teams.
- Updated databases with new information obtained from customers during conversations.
- Scheduled appointments for clients based on their availability.
- Managed accounts receivable and payables processes, including invoicing, payments, and collections.
- Inputted data into the system to ensure accuracy of information.
Rockwall Chamber of Commerce
08.2019 - 01.2020
- Assistant of CEO
- Front Desk Receptionist
- Provided customer service by answering incoming calls and responding to inquiries.
- Maintained up-to-date knowledge of the city of Rockwall.
- Handled confidential information with discretion and sensitivity.
- Maintained records of all communication with clients, vendors and other contacts.
- Organized electronic files into the appropriate folders for easy access by other staff members.
- Scanned documents into digital format for storage on company servers.
- Monitored incoming emails, faxes, and mail for documentation requests from clients.
Education
Some College (No Degree) - Communications
Southern Methodist University
Dallas, TXSkills
- Dependable
- Schedule Creation and Maintenance
- Schedule Management
- Superior Communication Skills
- Activity Planning
- Advertising Strategy
- Press Release Writing
- Client Relationship Building
- Portfolio Management
- Written Communication
- Event Promotion
- Content Generation
- Social Media Platforms
Personal Information
Date of Birth: 08/19/03
Affiliations
- DBU Cheerleader (2021-2022)
- DBU STUNT Team (2021-2022)
- SMU Cheerleader (2022-Present)
- Active Soroity Member (2023-Present)
Accomplishments
- Vice President Honor Roll (2022)
- Mission Trip (300+ Hours)
Timeline
Class Work
Professors
08.2023 - 12.2023
Nanny
08.2020 - Current
Lonestar Nutrition
08.2020 - 06.2021
Lonestar Transfer
01.2020 - 06.2020
Rockwall Chamber of Commerce
08.2019 - 01.2020
Some College (No Degree) - Communications
Southern Methodist University
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