Developed leadership and problem-solving skills in fast-paced retail environment, managing daily operations and team performance. Excelled in customer service and inventory management, ensuring smooth store functioning and high customer satisfaction. Seeking to transition these skills to new, challenging role in different field.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Maschinenfabrik Reinhausen
Humboldt
05.2025 - Current
Provided communication support by drafting internal and external correspondence with precision.
Prepared and formatted documents, reports, and presentations to meet organizational standards.
Assisted with onboarding new employees by preparing necessary documentation and training materials.
Collaborated with various departments to streamline administrative processes and improve efficiency.
Developed and implemented filing systems that enhanced document retrieval and ensured confidentiality.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Handled confidential documents in an organized fashion according to established protocol.
Maintained office supplies inventory by checking stock to determine inventory level.
Updated contact lists regularly when changes occur in employee status or contact information.
Completed day-to-day duties accurately and efficiently.
Sales Associate
Lexington Discount Drugs
Lexington
02.2025 - 05.2025
Processed sales transactions efficiently, ensuring customer satisfaction with quick service.
Trained new hires on point-of-sale systems and customer service best practices.
Observed pharmacy technicians in the preparation of medications.
Checked pharmacy area regularly to ensure it was kept neat, clean and free of debris.
Assisted in preparing medications by counting, pouring, labeling and verifying doses.
Monitored patient safety through review of medication profiles for drug interactions, allergies, therapeutic duplication and other potential problems.
Used pharmacy software to verify prescription and insurance information.
Answered customer questions regarding refills, insurance troubleshooting and status updates on prescriptions.
Entered patient's information into computer system and updated existing data.
ASSISTANT STORE MANAGER
Dollar General
Lexington
09.2023 - 01.2025
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Rotated merchandise and displays to feature new products and promotions.
Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
Assisted in recruiting, hiring and training of team members.
Interacted well with customers to build connections and nurture relationships.