Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cheyenne Janski

North Port,FL

Summary

Experienced healthcare professional with a strong background in credentialing and regulatory compliance. Successfully managed and streamlined credentialing processes, earning a reputation for upholding industry standards and improving operational workflows. Highly reliable team player adept at adapting to changing needs and prioritizing results. Expertise in communication and meticulous documentation contributes significantly to team success. Skilled in efficient database management and meticulous record-keeping to ensure accuracy and timeliness in all tasks.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Credentialing Coordinator

ShiftMed
09.2021 - 03.2025
  • Help manage the credentials of health care providers. By checking and verify the education, licensing, and certification of employees and keep records of their compliance with state or regional regulations, and etc.
  • Reviewed and verified documentation submitted by healthcare providers to ensure accuracy for example fixing I9 discrepancies when appropriate.
  • Maintained up-to-date knowledge of credentialing requirements.
  • Collaborated with internal departments such as HR and Compliance to gather necessary information for credentialing purposes.
  • Used external organizations such as licensing boards and professional associations to add credentials to healthcare providers file.
  • Identified discrepancies or red flags in provider applications or documents through thorough review and investigation
  • Communicated effectively with healthcare providers regarding missing or incomplete documentation required for credentialing
  • Ensured timely completion of all aspects of the credentialing process within established deadlines
  • Demonstrated adaptability and flexibility in response to changing priorities or organizational needs
  • Maintained confidentiality/security of sensitive information throughout the entire credentialing process
  • Demonstrated excellent organizational skills while managing multiple tasks simultaneously
  • Contributed to a positive work environment by fostering open communication between team members and other departments involved in the credentialing process.

Licensed Insurance Sales Agent

HPone
06.2021 - 09.2021
  • Streamlined policy renewal processes for improved efficiency and client retention rates.
  • Spent ample time with each customer, verbally reviewing, and explaining documents for client comprehension.
  • Upsold additional products and services after identifying customer needs and requirements.
  • Worked to accommodate new and different insurance requests and explored new value opportunities to optimize insurance agency reputation.
  • Educated customers on policy features, benefits, and options, allowing them to make informed decisions about their coverage.
  • Generated quotes and proposals for clients to match individual needs.
  • Primarily focused on Medicare insurance sales.

Licensed Insurance Agent

Bloom Insurance Agency
10.2020 - 02.2021
  • Sold health insurance, mostly only Medicare plans. Reviewed clients health care plan and help them evaluate their needs against the services and coverage they are eligible to receive. Also help customers understand their options for prescription drug, vision, and dental policies by making recommendations about obtaining supplemental insurance.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Calculated quotes and educated potential clients on insurance options.
  • Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.

Receptionist

Radiology Associates of Venice and Englewood
05.2020 - 10.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Assisted with onboarding new clients and securing paperwork completion.

Receptionist/Collections, and Nurses Assistant

Southwest Pain Management
01.2019 - 03.2020
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
  • Maintained current and accurate medical records for patients.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Processed payments and applied to customer balances.
  • Monitored customer accounts for payment delinquency and initiated collection efforts.
  • Maintained accurate records of customer accounts, payments and payment plans.
  • Supported patient mobility by transferring them from bed to chair or other locations using proper lifting techniques, reducing the risk of injury for both patients and staff members alike during such activities.
  • Developed personalized pain management plans, effectively reducing discomfort and promoting faster healing.
  • Monitored patient vitals, alertness, breathing and pain levels to notify assigned physician of observed complications.

Pharmacy Technician

CVS Health
07.2016 - 01.2018
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Entered and processed patients' prescriptions into internal system.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
  • Collected co-payments or full payments from customers.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.

Education

Associate in Science (AS) - Diagnostic Medical Ultrasound

Meridian College
Lakewood Ranch, FL
02-2023

Associate in Arts (AA) - undefined

State College of Florida-Manatee-Sarasota
Venice, FL
12.2018

Skills

  • Healthcare billing expertise
  • Experience with I9 compliance
  • Collections management
  • Healthcare record management
  • Advanced Excel proficiency
  • Management
  • Medical Scheduling
  • Microsoft Teams
  • Medical Terminology
  • Credentialing Coordinator (3 years)
  • Office Management
  • Typing
  • Data entry proficiency
  • Proficiency in all Microsoft platforms
  • Records and file management
  • Organization skills
  • Time management
  • Telephone skills
  • Data entry

Certification

  • Basic Life Support (BLS)
  • August 2022 to August 2024

Timeline

Credentialing Coordinator

ShiftMed
09.2021 - 03.2025

Licensed Insurance Sales Agent

HPone
06.2021 - 09.2021

Licensed Insurance Agent

Bloom Insurance Agency
10.2020 - 02.2021

Receptionist

Radiology Associates of Venice and Englewood
05.2020 - 10.2020

Receptionist/Collections, and Nurses Assistant

Southwest Pain Management
01.2019 - 03.2020

Pharmacy Technician

CVS Health
07.2016 - 01.2018

Associate in Arts (AA) - undefined

State College of Florida-Manatee-Sarasota

Associate in Science (AS) - Diagnostic Medical Ultrasound

Meridian College

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Cheyenne Janski