Cheyenne Keef
Elgin
Summary
Enthusiastic educator with communication and interpersonal skills necessary to lead classrooms and execute lesson plans. Provides instruction and guidance to students of all ages. Creates positive classroom environments and effectively manages student behavior.
I recently passed my PRAXIS exam in Special Education, and completed 105 classroom readiness hours through Teachers of Tomorrow, which will provide me with the certification of special education teacher.
Overview
13
13
years of professional experience
Work History
Substitute teacher
Kelly Services
03.2025 - Current
- Managed classroom behavior and maintained a positive learning environment in the absence of the regular teacher
- Provided one-on-one assistance to students who required additional support or clarification
- Implemented lesson plans provided by the absent teacher, ensuring continuity in curriculum delivery
- Administered tests, quizzes, and assignments according to established guidelines
- Supported classroom management strategies outlined by the regular teacher for consistency in discipline procedures
- Utilized technology tools such as interactive whiteboards or educational software to enhance instruction
- Ensured a safe environment by enforcing school policies on safety protocols during emergencies
- Facilitated smooth transitions between subjects or activities while maintaining an organized classroom environment
- Demonstrated flexibility in adapting instructional plans based on unexpected changes or disruptions
- Promoted positive social interactions among students through effective communication techniques
- Monitored student behavior during recess periods or extracurricular activities outside of the classroom setting
- Fostered a supportive atmosphere that encouraged respect for diversity among students from various backgrounds
- Cultivated strong relationships with students built on trust, empathy, and mutual respect
- Assisted with supervision duties before/after school hours including bus loading/unloading if necessary
Early Intervention Specialist/ Case Manager
Pee Dee Kids
10.2024 - 03.2025
- Coordinated and managed early intervention services for a caseload of 24 children, ensuring timely delivery of appropriate interventions
- Collaborated with families, therapists, and other service providers to develop individualized family service plans (IFSPs) that addressed the unique needs of each child
- Conducted comprehensive assessments to determine eligibility for early intervention services and identified areas of developmental concern
- Maintained accurate and up-to-date records of all client interactions, progress notes, and service coordination activities in compliance with regulatory requirements
- Provided ongoing support and guidance to families by connecting them with community resources, educational programs, and therapeutic services
- Facilitated regular team meetings involving parents, therapists, educators, and medical professionals to review progress towards goals outlined in the IFSPs
- Advocated for the rights and needs of children with developmental delays or disabilities within the early intervention system
- Developed strong relationships with local agencies and organizations to enhance collaboration and improve access to resources for families
- Participated in professional development opportunities to stay updated on best practices in early childhood development and special education services
- Implemented strategies to promote family engagement in their child's therapy sessions through parent coaching techniques
- Supported families during transitions from early intervention services into preschool or other educational settings by providing guidance on available options and facilitating smooth transitions
Office Manager
Queen's Cabinetry, Flooring & Wall Design
01.2021 - 05.2024
- Developed and executed comprehensive schedules for team members ensuring optimal staffing levels and heightened productivity during peak hours.
- Spearheaded staff training programs resulting in enhanced performance
- Increased customer satisfaction ratings significantly, resulting in multiple five star google reviews.
- Delivered exceptional customer service by proactively addressing inquiries, resolving complex issues, and fostering positive partner interactions, resulting in a 95% satisfaction rate.
- Recommended improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.
- Prepared sales slips, invoices, estimates & sales contracts.
- Instructed techniques and skills for training and dealing with employees, subcontractors, clients & business partners.
- Ordered merchandise & entered orders into computers with sales, media, and marketing representatives to obtain information on product or service and discuss style and length of advertising copy.
- Resolved customer complaints & answered customers' questions regarding policies and workmanship.
- Prepared and issued work schedules, deadlines, and duty assignments for office & administrative staff.
- Implemented corporate or departmental policies, procedures, and service standards in conjunction with CEOs.
- Recruited, interviewed, and selected employees, subcontractors, & business partners.
- Completed work schedules, managed calendars, and arranged appointments.
- Coordinated activities with other supervisory personnel or with other work units, departments & businesses.
- Developed & updated procedures, policies, or standards.
- Maintained records pertaining to inventory, personnel, orders, & supplies.
- Supervised the work of office, administrative, & customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
- Inventory and order materials, supplies, and services.
- Compiled, copied, sorted, and filed records of office activities, business transactions, and other activities.
- Trained other staff members to perform work activities, such as using computer applications, completing briefings & estimates.
- Communicated with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
- Maintained and updated filing, inventory, mailing, and database systems, both manually & using a computer.
- Reviewed files, records, and other documents to obtain information to respond to requests.
- Completed and mailed bills, contracts, policies, invoices, & checks.
- Made travel arrangements for office personnel.
- Opened, sorted, and routed incoming mail, answered correspondence, and prepared outgoing mail.
- Computed, recorded, and proofread data and other information, such as records, contracts & reports.
- Planned for & coordinated office services, such as equipment or supply acquisition or organization, disposal of assets, relocation, maintenance, or security services.
- Provided employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
- Answered telephones, directed calls, and took messages.
- Consulted with CEOs or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.
- Typed, formatted, proofread, and edited correspondence and other documents, from notes or dictating machines, using computers.
- Prepared and issued work schedules, deadlines, and duty assignments for office or administrative staff.
Home Health Specialist
Comfort Keepers
04.2012 - 05.2016
- Educate patients about self-management of acute or chronic illnesses, tailoring instructions to patients' individual circumstances.
- Schedule appointments for patients.
- Prepare and administer medications as directed by a physician.
- Explain treatment procedures, medications, diets, or physicians' instructions to patients.
- Contact medical facilities or departments to schedule patients for tests or admissions.
- Administer bedside or personal care, such as ambulation or personal hygiene assistance.
- Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists.
- Transport clients to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle.
- Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.
- Plan, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals.
- Provide clients with communication assistance, typing their correspondence or obtaining information for them.
- Participate in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services.
- Instruct or advise clients on issues such as household cleanliness, utilities, hygiene, or nutrition.
- Train family members to provide bedside care.
- Care for individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles.
- Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
- Assist elderly persons by overseeing their activities, providing companionship, and assisting them with dressing, bathing, eating, and other needs.
Education
Certified Teacher - Special Education
Teachers of Tomorrow
08-2025
Bachelor of Science - Sociology
Jacksonville State University
01.2009
Timeline
Substitute teacher
Kelly Services
03.2025 - Current
Early Intervention Specialist/ Case Manager
Pee Dee Kids
10.2024 - 03.2025
Office Manager
Queen's Cabinetry, Flooring & Wall Design
01.2021 - 05.2024
Home Health Specialist
Comfort Keepers
04.2012 - 05.2016
Bachelor of Science - Sociology
Jacksonville State University
Certified Teacher - Special Education
Teachers of Tomorrow
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