Cheyenne Knudsen
Palm Bay,FL
Summary
Dedicated and detail-oriented professional with extensive experience in housekeeping, cash handling, and customer service. Proven ability to maintain high cleanliness standards in diverse environments, ensuring guest satisfaction and comfort. Skilled in efficiently managing cash transactions with accuracy and integrity, while adhering to financial protocols. Adept at engaging with customers to provide exceptional service, addressing inquiries, and resolving issues effectively. Known for strong communication skills, teamwork, and a proactive approach to problem-solving, contributing to a positive and efficient workplace. Committed to delivering high-quality service and maintaining a welcoming atmosphere for all clients and guests.
4o mini
Overview
7
7
years of professional experience
Work History
Housekeeper
The Maids-Melbourne, FL
12.2023 - 04.2024
- Performed thorough cleaning and housekeeping duties in residential homes, ensuring high standards of cleanliness and organization
- Responsibilities included vacuuming, dusting, mopping, sanitizing surfaces, and cleaning bathrooms and kitchens
- Worked efficiently in a team to complete tasks within scheduled time frames, maintaining client satisfaction and trust
- Demonstrated strong attention to detail and consistency in delivering quality service across various properties.
Housekeeping Supervisor
Comfort Suites-Palm Bay, FL
08.2022 - 05.2023
- Organized employee shifts, trained and motivated team members, and checked private and public areas for tidiness.
- Conducting regular inspections of the guest rooms and public areas to maintain cleanliness and address any issues promptly
- Creating a welcoming and clean environment for guest.
- Increased employee performance through effective supervision and training.
- Evaluated employee performance and developed improvement plans.
- Trained and mentored all new personnel to maximize quality of service and performance.
Housekeeping
Melbourne Terrace Rehabilitation Center-Melbourne, FL
12.2021 - 04.2022
- Performing thorough cleaning and sanitizing of resident rooms, bathrooms, common areas, and dining facilities to maintain a hygienic environment.
- Monitoring and restocking cleaning supplies and equipment to ensure they are readily available for use.
- Adhering to safety and infection control protocols to ensure the well-being of residents and staff.
- Engaging with residents in a friendly and respectful manner, providing assistance as needed to enhance their comfort and well-being.
Customer Service Representative
GMRS-Melbourne, FL
09.2020 - 11.2020
- Actively promoting and explaining political surveys to potential participants, emphasizing their importance and relevance.
- Accurately collecting and recording responses from participants, ensuring data integrity and confidentiality.
- Working closely with team members and management to meet survey targets and improve promotional strategies.
Lead Cashier/Sales Associate
Walmart-Palm Bay, FL
06.2017 - 07.2019
- Accurately processing sales transactions using the cash register, handling cash, credit, and digital payments, and ensuring the security of financial transactions.
- Assisting with restocking shelves, organizing merchandise, and maintaining a tidy sales floor to ensure a pleasant shopping environment.
- Addressing customer inquiries, concerns, and complaints promptly and effectively, ensuring a positive resolution.
- Maintaining accurate records of sales, returns, and exchanges, and assisting with end-of-day cash reconciliation.
- My role is vital in creating a welcoming atmosphere for customers while ensuring smooth and efficient sales operations.
Education
High school or equivalent -
Heritage High School
Palm Bay, FLSkills
- Cash Handling
- Cash Register
- Customer Service
- Cleaning Experience
- Typing
- Laundry
- Time Management
- Cashiering
- Organizational skills
- Safe cleaning with chemicals
- Residential Cleaning
Timeline
Housekeeper
The Maids-Melbourne, FL
12.2023 - 04.2024
Housekeeping Supervisor
Comfort Suites-Palm Bay, FL
08.2022 - 05.2023
Housekeeping
Melbourne Terrace Rehabilitation Center-Melbourne, FL
12.2021 - 04.2022
Customer Service Representative
GMRS-Melbourne, FL
09.2020 - 11.2020
Lead Cashier/Sales Associate
Walmart-Palm Bay, FL
06.2017 - 07.2019
High school or equivalent -
Heritage High School
Similar Profiles
Joel ChamblissJoel Chambliss
CNC Operator at Live Free Armory-Melbourne, FLCNC Operator at Live Free Armory-Melbourne, FL
Trinity IgnacekTrinity Ignacek
Sales at Percepta-Melbourne, FLSales at Percepta-Melbourne, FL
Hernando PanchanoHernando Panchano
Technician at Mercedes Benz Of Melbourne FlTechnician at Mercedes Benz Of Melbourne Fl