Cheyenne Kroff
Vandenberg AFB
Summary
Compassionate Youth Program Assistant known for high productivity and efficient task completion. Possess specialized skills in program development, behavioral management, and educational support. Excel in communication, empathy, and leadership, ensuring positive outcomes in youth engagement and development.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Youth Program Assistant
NAF
Lompoc
07.2025 - Current
- Assisted in planning and organizing youth programs and activities.
- Facilitated communication between youth participants and program leaders.
- Supported program development through research on youth interests and needs.
- Maintained a safe and clean environment for all participants.
- Fostered relationships with children to encourage social development and teamwork.
- Organized age-appropriate activities to keep the kids engaged and entertained.
- Supervised students during outdoor playtime, ensuring safety regulations were followed.
- Participated in staff meetings to discuss upcoming events, new policies, and strategies for improving the quality of service provided to families.
Owner
Home Daycare
05.2023 - 01.2025
- Developed and implemented age-appropriate activities to promote physical, cognitive, and social development
- Maintained a clean and organized daycare environment, including sanitizing toys and equipment regularly
- Established positive relationships with parents/guardians through effective communication and regular updates on their child's progress
- Created daily schedules that included structured playtime, learning activities, meals/snacks, nap time, and outdoor play
- Managed behavior issues by implementing positive discipline techniques to encourage appropriate behavior
Shift Supervisor
Buckle
Cheyenne
09.2021 - 03.2022
- Assist customers by providing information and resolving their complaints.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Greet customers entering establishment.
- Answer customers' questions, and provide information on procedures or policies.
Sales Associate
Sephora
Cheyenne
04.2019 - 05.2020
- Trained and mentored new employees.
- Organized racks and shelfs to maintain the visual appeal of the store.
- Shared best practices for sales and customer service with other team members to help improve the stores efficiency.
- Completed all points of sale opening and closing procedures, including counting the continents of the cash register.
- Assisted customers in teaching and finding all beauty products.
Office Supervisor
Neesees dresses
Cheyenne
07.2018 - 04.2019
- Directed daily office activities.
- Managed office inventory.
- Assisted in training of all new staff members.
- Communicated effectively with customers through phone and email.
- Employed brainstorming and communication skills to resolve customer complaints.
Receptionist
Tyrrell Chevrolet
Cheyenne
02.2018 - 08.2018
- Adeptly managed a multi-line system and pleasantly greeted customers.
- Consistently showed the average daily rates and walk in percentages per month.
- Operated phone to answer, or forward.
- Took messages and scheduled appointments.
- Handed deliveries and processed all incoming mail.
Sales Leader
Gymboree Corporation
04.2017 - 10.2017
- Trained and mentored all new employees.
- Organized racks and shelfs to maintain the visual appeal of the store.
- Shared best practices for sales and customer service with other team members to help improve the stores efficiency.
- Completed all points of sale opening and closing procedures, including counting the continents of the cash register.
CNA - Certified Nursing Assistant
BEEHIVE HOMES
12.2014 - 07.2015
- Cared to multiple residents in facility.
- Provided personal care and assistance with activities of daily living and companionship.
- Assisted nurse with admitting, transferring, and discharge of patients and residents.
- Assisted nurse in giving treatments and examine residents.
Education
Associate - Healthcare Administration
Colorado Technical University
Skills
- Organizational Skills
- Receptionist
- EMR Systems
- Medical Scheduling
- Insurance Verification
- Medical Terminology
- Sales
- Accounts Payable
- Outlook
- Microsoft Excel
- Payroll
- QuickBooks
- Accounts receivable
- HIPAA
- Filing
- Microsoft Office
- Data Entry
- Shift Management
- Medical Records
- Personal Assistant Experience
- Office Management
- Customer Service
- Scheduling
- Child development
- Activity planning
- Program organization
- Behavior management
- Time management
- Patience under pressure
Certification
CNA
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Youth Program Assistant
NAF
07.2025 - Current
Owner
Home Daycare
05.2023 - 01.2025
Shift Supervisor
Buckle
09.2021 - 03.2022
Sales Associate
Sephora
04.2019 - 05.2020
Office Supervisor
Neesees dresses
07.2018 - 04.2019
Receptionist
Tyrrell Chevrolet
02.2018 - 08.2018
Sales Leader
Gymboree Corporation
04.2017 - 10.2017
CNA - Certified Nursing Assistant
BEEHIVE HOMES
12.2014 - 07.2015
Associate - Healthcare Administration
Colorado Technical University