Summary
Overview
Work History
Education
Skills
Timeline
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Cheyenne La Londe

Cheyenne La Londe

Fort Worth,TX

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

9
9
years of professional experience

Work History

Travel Manager

Statewide Patrol, Inc.
Irving, TX
03.2023 - Current
  • Organized corporate travel arrangements, including air and ground transportation and hotel accommodations.
  • Maintained relationships with external service providers such as airlines, hotels, car rental companies and other vendors.
  • Negotiated contracts with vendors to obtain the best rates for flights, hotels and car rentals.
  • Assisted in preparing detailed itineraries for business trips including all necessary documents.
  • Ensured that all travel expenses were accurately tracked and reported on a timely basis.
  • Monitored changes in international regulations affecting corporate travel programs.
  • Managed client accounts by providing advice on budgeting, planning trips, booking tickets.
  • Created reports on travel trends and costs analysis using spreadsheet software tools like Microsoft Excel.
  • Maintained relationships with travel partners and vendors.

Studio Manager

Summit Portraits
Southlake, TX
05.2022 - 03.2023
  • Trained new employees and maintained healthy staff morale through consistent coaching and team building.
  • Facilitated weekly studio consultations, sales and order appointments.
  • Supervised color manipulation of images, retouching, transmission of files and proofing systems.
  • Welcomed customers and asked open-ended questions to understand individual needs.
  • Monitored the management staff to ensure that the company's "open-door policy" was consistent, allowing employees to share ideas and openly make suggestions.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Recruited and trained new employees to meet job requirements.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Analyzed business performance data and forecasted business results for upper management.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Collaborated with clients to plan shoots and boost satisfaction with photos.
  • Cropped, manipulated and performed color balance for final images.
  • Explained price and package details to customers.
  • Utilized filters, edits and after-effects to enhance photos.

Makeup Artist

Freelance Makeup Artist
Grapevine, TX
06.2015 - 04.2022
  • Applied makeup to clientele to cover imperfections and create new looks.
  • Suggested personalized skin care routines for clients, keeping skin type and skin conditions in mind.
  • Researched makeup trends to learn about new products and techniques by using YouTube, beauty blogs and magazines.
  • Maintained counter hygiene standards with sanitized display units, tools and testers.
  • Provided makeup services for weddings, proms and other special events.
  • Responded to customer inquiries by phone, email and in person.
  • Customized styles, services and products to suit client needs and maintain customer satisfaction.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Offered complementary makeup consultations to individuals to promote key product lines.
  • Handled appointment booking, canceling and rescheduling.

Education

Real Estate -

Champions School of Real Estate
Plano, TX
03.2022

Skills

  • Employee training
  • Client rapport
  • Project oversight
  • Reporting and documentation
  • Traditional and Digital Printing
  • Excellent Workflow Management
  • Creative Thinking
  • Cultural Sensitivity
  • Travel Itineraries
  • Reservations Booking
  • Payment Processing
  • Microsoft Office
  • Data Entry
  • Travel Planning
  • Hotel Accommodations
  • Decision Making
  • Critical Thinking
  • Customer Service
  • Attention to Detail
  • Calm Under Pressure
  • Social Media
  • Time Management
  • Client Scheduling
  • Project Budgeting
  • Phone and Email Etiquette
  • Verbal and Written Communication
  • Equipment Maintenance
  • Exposure Techniques
  • Sales and Marketing
  • Dependable and Responsible
  • Inspiring Love of Learning
  • Staff Development
  • Goal Setting
  • Hiring and Training
  • Team Building
  • Performance Evaluations
  • Scheduling and Coordinating

Timeline

Travel Manager

Statewide Patrol, Inc.
03.2023 - Current

Studio Manager

Summit Portraits
05.2022 - 03.2023

Makeup Artist

Freelance Makeup Artist
06.2015 - 04.2022

Real Estate -

Champions School of Real Estate

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Cheyenne La Londe