Cheyenne Lazic
Casper,WY
Summary
Dynamic professional with a proven track record at The Fort Saloon N' Eatery, enhancing bar operations and customer satisfaction. Excelled in multitasking and efficient inventory management, demonstrating excellent data entry abilities and strong organizational skills. Achieved significant improvements in team performance through effective training and streamlined processes. Skilled in project management, fostering positive customer experiences, and maintaining meticulous financial records.
Overview
7
7
years of professional experience
Work History
Bartender / Assistant Manager
The Fort Saloon N' Eatery
01.2018 - Current
- Supported bartenders with essential tasks, resulting in more efficient bar operations.
- Utilized strong multitasking skills to efficiently manage multiple priorities during peak hours without sacrificing quality or service standards.
- Handled cash transactions accurately, maintaining proper accounting of sales figures.
- Stocked and maintained bar inventory, ensuring adequate supplies for busy shifts.
- Provided excellent customer service, addressing patron needs promptly and courteously.
- Gained extensive knowledge of liquor brands, wine varietals, beer styles, and mixers to provide knowledgeable recommendations for guests.
- Assisted in training new staff members on bar procedures and best practices, improving overall team performance.
- Streamlined drink preparation by prepping ingredients ahead of time during slow periods.
Back Office Assistant
Casper Orthopedics
12.2023 - 11.2024
- Collaborated closely with other administrative staff members to ensure seamless coordination of essential back-office functions.
- Maintained an organized inventory system of office supplies, ensuring adequate stock levels at all times.
- Reduced errors in data entry tasks by implementing a double-check system for accuracy.
- Input patient payments, and processed patient charges to their accounts.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted in maintaining accurate financial records through diligent bookkeeping efforts that supported informed decision making.
Road Assist Agent
MHC Kenworth
07.2021 - 03.2022
- Informed clients of policies and procedures.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- I created request orders as well as purchase orders for road side assistance and tire repairs.
- Increased customer satisfaction with personalized follow-up strategies.
Education
High School Diploma -
Kelly Walsh High School
CasperSkills
- Excellent data entry abilities
- Organizing and categorizing
- Excel spreadsheets
- Filing and data archiving
- Billing and coding
- Project management
Timeline
Back Office Assistant
Casper Orthopedics
12.2023 - 11.2024
Road Assist Agent
MHC Kenworth
07.2021 - 03.2022
Bartender / Assistant Manager
The Fort Saloon N' Eatery
01.2018 - Current
High School Diploma -
Kelly Walsh High School
Similar Profiles
Teresa CorpeTeresa Corpe
Bartender/Server at Jo’s Saloon and EateryBartender/Server at Jo’s Saloon and Eatery
Kathryn MyersKathryn Myers
Kitchen Team at The Cow Saloon & EateryKitchen Team at The Cow Saloon & Eatery
Dillon WolfeDillon Wolfe
Server at Longbranch Saloon and EateryServer at Longbranch Saloon and Eatery