Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Cheyenne L. Bauer

Cheyenne L. Bauer

Cherry Hill,USA

Summary

I am a dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. I am capable of fostering strong customer relationships. I take pride in my strong work ethic, commitment to continuous learning, and devotion to giving the company a positive and memorable experience.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Account Manager

Alliant Insurance Services Inc.
New York, NY
01.2023 - 10.2024
  • Drafted proposals outlining services, costs, and benefits for prospective customers
  • Developed and maintained relationships with key accounts to ensure customer satisfaction
  • Analyzed client data and identified opportunities for growth
  • Managed multiple accounts simultaneously while meeting deadlines
  • Acted as main point of contact in matters relating to client concerns and needs
  • Renewed existing accounts by building relationships with clients
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements

Client Service Associate

Arthur J. Gallagher
New York, NY
02.2020 - 12.2022
  • Delivered binders, invoices, policies, renewal certificates and any mid-term endorsement requests from the client
  • Reviewed renewal quotes, new business quotes and any other alternative quotes from the marketplace prior to proposing all formal documentation to the client
  • Presented existing and prospective customers with valuable information to aid decision-making in limit adequacy, endorsements, policy language and any other client inquiries
  • Met and exceeded daily service quality and performance goals
  • Update/review spreadsheets for policy and renewal logs
  • Servicing unbound and bound accounts
  • Worked daily with carriers including: Zurich, Chubb, Travelers, Philadelphia, C.N.A., & NAS Insurance group
  • Prepared and distributed quotations for lines of business including D&O, EPL, Crime, Cyber & E&O
  • Negotiated premium relief, retentions, and enhancements upon renewal (when necessary) with carriers

Assistant Account Executive

P G Genatt Group LLC
03.2019 - 12.2019
  • Daily communication with retail agents to assure clients are in good standing
  • Solicited to our retail agents with ample time to return all requested submission material
  • Bound and invoiced accounts with premiums ranging from $500 - $10,000
  • Policy comparisons, marketing and handled replacing coverage when necessary

Account Executive

Program Brokerage Corporation
01.2018 - 02.2019
  • Prepared solicitations for clients and collected renewal submission material
  • Handled automatic renewals from start to finish
  • Distributed notices of non-payment/reinstatement notices
  • Updated spreadsheets inclusive of which accounts were billed and bound
  • Handled any endorsement or mid-term policy requests
  • Requested and obtained most up to date loss runs
  • Cultivated relationships with key decision makers through regular client visits and follow-up calls.

Education

Bachelor of Arts - Music Education

SUNY Potsdam/Crane School of Music
Potsdam, NY
01.2018

Skills

  • Property and Casualty Agent and Broker License
  • Account Management
  • Customer Service
  • Goal-Oriented
  • Excellent communication skills
  • Relationship Building

Certification

  • Management Liability Insurance Specialist Certification (MLIS)
  • Property and Casualty Brokers License

References

References available upon request.

Timeline

Account Manager

Alliant Insurance Services Inc.
01.2023 - 10.2024

Client Service Associate

Arthur J. Gallagher
02.2020 - 12.2022

Assistant Account Executive

P G Genatt Group LLC
03.2019 - 12.2019

Account Executive

Program Brokerage Corporation
01.2018 - 02.2019

Bachelor of Arts - Music Education

SUNY Potsdam/Crane School of Music
Cheyenne L. Bauer