Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Hi, I’m
Cheyenne Maisonet
Queens,NY
Summary
Overview
7
years of professional experience
Work History
FLIK Hospitality
Assistant Store Manager
10.2021 - Current
Job overview
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss-prevention strategies.
Starbucks
Shift Manager/Key Holder
06.2018 - 10.2021
Job overview
- Improved shift efficiency by streamlining processes and implementing time-saving strategies.
- Increased customer satisfaction through attentive service, swift problem resolution, and effective communication.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
Nyu Langone
Administrative Assistant
09.2016 - 08.2019
Job overview
- Supported executive staff by scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Answered multi-line phone system, routed calls, delivered messages to staff, and greeted visitors.
- Executed record filing system to improve document organization and management.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries promptly.
Education
Queens College of The City University of New YorkFlushing, NY
Associate of Applied Science from Liberal Arts And Sciences
05.2020
University Overview
Skills
- Records Management
- Stock Management
- Department Oversight
- Loss Prevention
- Customer Service
- Hiring and Training
- Relationship Building and Management
- Coffee Expertise
- Employee Performance Management
- Health Codes Compliance
Timeline
Assistant Store Manager
FLIK Hospitality
10.2021 - Current
Shift Manager/Key Holder
Starbucks
06.2018 - 10.2021
Administrative Assistant
Nyu Langone
09.2016 - 08.2019
Queens College of The City University of New York
Associate of Applied Science from Liberal Arts And Sciences
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