Summary
Overview
Work History
Education
Skills
Timeline
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Cheyenne Martin

Winnsboro,LA

Summary

Human Resources Coordinator/Payroll Manager/Billing Assistant with passion for performing support duties and process work within an office setting. Skilled at multitasking, handling appointments, organizing and preparing reports and logs. Follows procedures and applies HR knowledge to accomplish tasks and duties. A very passionate advocate for the employee. I am knowledgeable in other areas and open-minded to other job descriptions, as well.

Overview

5
5
years of professional experience

Work History

Human Resources/Payroll Manager

Cantexcc
Monroe, LA
10.2023 - Current
  • Coordinated with external auditors on issues concerning payroll taxes and labor costs.
  • Advised management on best practices regarding compensation and benefits administration.
  • Collaborated with Human Resources team members on various projects related to employee benefit programs.
  • Reviewed current processes and procedures for improvement opportunities within the department.
  • Conducted audits of timekeeping records to ensure accuracy of payroll data.
  • Monitored changes in state and federal taxes to ensure accurate calculations of withholdings from employee paychecks.
  • Developed and implemented payroll policies, procedures and systems for the organization.
  • Provided customer service support to employees regarding payroll inquiries.
  • Resolved discrepancies between employee payroll information and company records.
  • Processed new hires, terminations, salary changes, deductions, garnishments and other personnel transactions in a timely manner.
  • Assisted with preparation of annual W2 forms for employees.
  • Managed payroll for temporary, hourly and salaried employees.
  • Onboarded new employees in time reporting and payroll systems.
  • Kept operations in compliance with requirements by applying knowledge of applicable regulations, legal statutes and tax code information.
  • Assisted in employee recruitment, hiring and interview processes.
  • Created and implemented employee retention strategies.
  • Created staff teams based on employee strengths and made adjustments to promote overall productivity.

Human Resources Coordinator/Payroll Clerk

Plantation Oaks Nursing & Rehab
Wisner, LA
07.2022 - 10.2023
  • Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
  • Managed communication regarding employee orientation and open enrollment for benefits.
  • Initialized background checks for potential new hires.
  • Explained human resources policies and procedures to employees.
  • Assisted customer service with inbound and outbound calls regarding HR inquiries.
  • Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections.
  • Answered employee questions during entrance and exit interview processes.
  • Managed employee onboarding with enriching internal and external training development of both online and traditional environments.
  • Organized employee directories and updated individual contact information.
  • Coordinated benefit open enrollment, benefits fair and wellness programs.
  • Prepared new hire packets and termination documentation for human resource department.
  • Reconciled payroll accounts to keep accurate accounting records for tax filing and measuring financial health.
  • Prepared weekly and bi-weekly short term disability reports for payroll to capture approved leave for employees.
  • Processed biweekly payroll and updated addresses and benefit deductions in payroll system.
  • Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.
  • Managed residents financials. Such as, deposits, petty cash, bills etc.

Engineering Receptionist

Franklin Medical Center
Winnsboro, LA
05.2021 - 07.2023
  • Created work orders for every issue or problem throughout the hospital and clinics affiliated with Franklin Medical Center.
  • Maintained and Organized OSFM and OPH inspections and created work orders for any deficiencies found.
  • Communicated frequently with all outside servies such as, electric, water, gas companies, garbage disposal etc. to maintain accurate usage.
  • Opened/closed all accounts for the hospital and surrounding clinics.
  • Kept a detailed key log and copy of keys to every door, lock box, clinic, desk drawer inside the hospital and clinics.
  • Kept a log of the large and small oxygen tank levels.
  • Created quarterly reports for the Board of Directors on all things related to maintenance.

Outpatient Registration Clerk

Franklin Medical Center
Winnsboro, LA
04.2019 - 05.2021
  • Answered telephones and directed calls to appropriate medical or administrative staff.
  • Scheduled and confirmed patient appointments and consultations.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
  • Communicated with patients with compassion while keeping medical information private.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
  • Greeted patients, determined purpose of visit and directed to appropriate staff.
  • Ordered and maintained supply inventory for medical office.
  • Completed relevant insurance and other claim forms.
  • Arranged hospital admissions for patients as required.

Education

High School Diploma -

Aspen Private School
Winnsboro
05.2010

Skills

  • Hiring and Retention
  • Employee Interviews
  • Time Management
  • Verbal and Written Communication
  • Explanation of Benefits
  • Onboarding and Training
  • Microsoft Office
  • Work Planning and Organization
  • Company Policies and Procedures Training
  • New Employee Orientation
  • Understanding of HR Policies
  • Payroll
  • AHT Training
  • HIPPA Knowledge
  • Termination Procedures
  • Billing Statement Management
  • Customer Communication
  • Invoice Processing
  • Financial Reporting
  • Payment Transactions
  • Bookkeeping
  • Deadline-Oriented
  • Payment Processing
  • Data Entry
  • Database Management
  • Accounting Support
  • Account Reconciliation

Timeline

Human Resources/Payroll Manager

Cantexcc
10.2023 - Current

Human Resources Coordinator/Payroll Clerk

Plantation Oaks Nursing & Rehab
07.2022 - 10.2023

Engineering Receptionist

Franklin Medical Center
05.2021 - 07.2023

Outpatient Registration Clerk

Franklin Medical Center
04.2019 - 05.2021

High School Diploma -

Aspen Private School

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Cheyenne Martin