Cheyenne Mason
Roanoke,VA
Summary
Determined Coordinator with experience in working alongside all level personnel. A proven track record of providing comprehensive support to managers and department staff. Efficiently manages multiple projects and database systems, ensuring a well-organized office environment. Demonstrates strong leadership abilities and an ambitious approach, consistently striving to exceed expectations and drive success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Billing Coordinator
Interior Climate Solutions
Daleville, VA
08.2024 - Current
- Played an integral role in the ongoing development of companies billing guidelines while complying with customer requirements
- Collaborated alongside Management, Accounts Payable and Receivable to strengthen protocol and success for billing operations
- Served as a point of contact for customer relations, actively resolving customer inquiries and demonstrating strong conflict resolution
- Established clear communication channels between departments to promote seamless coordination in all aspects of the billing process
Dealer & Swatching Coordinator
Rowe Furniture Inc
Elliston, VA
07.2022 - 08.2024
- Performs detailed material analyses of specific dealer orders as well as assisting and implementing shipping operations for customers
- Serves as a liaison for management teams, approved dealers, and Marketing Representatives to ensure cost effectiveness and efficient use of all outsourced or in-house goods and materials
- Responsible for maintaining and updating accurate inventories utilizing various SAP programs
- Performs invoicing and coding with functions in SAP as well as creating batch prints for material organization
- Accountable for processing and overseeing new dealer paperwork utilizing various Microsoft applications
- Schedules sales meetings, working with Marketing Representatives to implement strategies and initiatives
Materials Analyst
Rowe Furniture Inc
Elliston, VA
08.2020 - 07.2022
- Maintained and tracked inventory of fabrics
- Managed the processing of new orders and ensured that they were fulfilled correctly
- Compared product and material color, shape, texture, and grade to established samples
- Assisted in solving fabric quality issues, improved operations, and provided clarity for customers
Merchandiser
TNG Retail Services
Roanoke, VA
06.2017 - 07.2020
- Interpreted prints and various planograms to organize merchandise, boost storage efficiency and optimize retail store sales
- Interacted closely with store management and restocking teams to maximize inventory and promote better relationships with customers
- Monitored merchandise statuses and maintained records of sales data
- Regulated stock to maintain sufficient quantity of featured product.
Education
Associate of Applied Science - Social Sciences
Virginia Western Community College
Roanoke, VASkills
- Marketing and Advertising
- SAP Data Services/ ESC Database
- Microsoft Office
- Multifaceted communication
- Database Management
- Billing and Invoicing
- Customer Relations
- Administrative Support
Certification
- Certificate of Completion- Nurses Aide I
- Certificate of Completion- Nurses Aide II
Timeline
Billing Coordinator
Interior Climate Solutions
08.2024 - Current
Dealer & Swatching Coordinator
Rowe Furniture Inc
07.2022 - 08.2024
Materials Analyst
Rowe Furniture Inc
08.2020 - 07.2022
Merchandiser
TNG Retail Services
06.2017 - 07.2020
Associate of Applied Science - Social Sciences
Virginia Western Community College