Cheyenne McDade
Northborough
Summary
Skilled Bar Manager with strong track record in restaurant operations. Resourceful and hardworking with excellent attention to detail and strong leadership skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bar Manager
F1 Arcade
Boston
08.2024 - Current
- Managed inventory and ordering process, ensuring optimal stock levels and minimizing waste
- Trained and supervised a team of 30-50 bartenders & Bar Backs providing guidance on drink preparation techniques and customer service
- Developed strong relationships with suppliers to negotiate favorable pricing for alcoholic beverages and bar supplies
- Resolved guest complaints or concerns promptly and professionally to ensure high levels of satisfaction were maintained
Payroll Manager
ProteinHouse
Marlborough
01.2024 - 03.2025
- Processed and verified employee timecards, ensuring accuracy and compliance with company policies
- Managed payroll system updates and enhancements, working closely with IT department to troubleshoot issues
- Prepared payroll reports for management review, providing insights on labor costs and trends
- Developed training materials for new hires on payroll procedures and systems usage
Hospitality Director
Puttshack
Natick
03.2024 - 07.2024
- Oversaw all aspects of food and beverage operations, including menu planning, inventory management, and cost control
- Managed a team of 250 staff members, providing training, coaching, and performance evaluations
- Navigated challenges related to staffing shortages or unexpected changes in demand by adapting schedules accordingly
- Elevated customer experience by ensuring prompt resolution of any complaints or concerns raised by guests
Bar Manager
Puttshack
Natick
01.2024 - 03.2024
- Managed inventory and ordering process, ensuring optimal stock levels and minimizing waste
- Maintained cleanliness and organization of the bar area, adhering to health and safety regulations at all times
- Provided outstanding customer service by promptly greeting guests, taking accurate orders, and delivering drinks in a timely manner
- Effectively handled cash transactions using POS system while maintaining accuracy in balancing cash drawer at the end of each shift
General Manager
Protein House
Marlborough
07.2021 - 01.2024
- Monitored and ensured staff adhered to all company policies and procedures
- Responsible for profit and loss control
- Consistently achieved sales goals
- Responsible for upholding required health and safety standards
- Processed payroll
- Hired and trained 50 employees
Resturant Supervisor
Not Your Average Joe's
Acton
10.2018 - 10.2022
- Supervised all Front of House employees.
- Effectively communicated with other employees and upper management to ensure complete care of customers.
Training Bartender
A.P.E.X entertainment
Marlborough
12.2018 - 08.2020
- I joined the team of this newly opened family entertainment facility to assist with creating a bar program to better fit community expectations.
- I opened 2 locations. Marlborough, Syracuse NY
General Manager (GM)
True West Brewery
Acton
03.2018 - 03.2019
- Food and Beverage director of operations
- Responsible for achieving sales and profit goals
- Managed FOH Department
- Ensured adequate staffing and recruitment to meet the needs of the business
Education
Bachelor of Science - Human Resource Management
Southern New Hampshire University
New Hampshire10-2026
Associate's Degree - Hotel & Restaurant Management
Quinsigamond Community College
Worcester, MA12.2018
Skills
- Inventory management
- Employee training
- Payroll administration
- Customer service
- Cost control
- Bar management
- Cocktail development
- Shift scheduling
- Vendor relationship management
- Labor cost control
- Restaurant management
- Conflict resolution
Certification
- TIPS-Certified
- Food Handler-Certified
- ServSafe Certified
- Driver's License
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Bar Manager
F1 Arcade
08.2024 - Current
Hospitality Director
Puttshack
03.2024 - 07.2024
Payroll Manager
ProteinHouse
01.2024 - 03.2025
Bar Manager
Puttshack
01.2024 - 03.2024
General Manager
Protein House
07.2021 - 01.2024
Training Bartender
A.P.E.X entertainment
12.2018 - 08.2020
Resturant Supervisor
Not Your Average Joe's
10.2018 - 10.2022
General Manager (GM)
True West Brewery
03.2018 - 03.2019
Bachelor of Science - Human Resource Management
Southern New Hampshire University
Associate's Degree - Hotel & Restaurant Management
Quinsigamond Community College
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