Sandwich Artist
SUBWAY®Restaurants
01.2024 - Current
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
- Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Consistently met daily sales targets through upselling techniques such as suggesting add-ons or meal deals to customers.
- Monitored inventory and requisitioned low-stock items.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Accurately operated cash register to process customer payments.
