Cheyenne McEntire
Moncks Corner,SC
Summary
Dynamic EMT and CNA with proven expertise in emergency medical care and vital signs monitoring, honed at Dorchester County EMS. Excelled in high-pressure environments, showcasing exceptional problem-solving and team collaboration skills. Achieved a significant increase in patient satisfaction through dedicated care and efficient response times.
Overview
8
8
years of professional experience
Work History
EMT
Dorchester County EMS
05.2024 - Current
- Responded to 911 calls for medical emergencies.
- Immobilized patient for placement on stretcher and ambulance transport.
- Upheld legal compliance standards by adhering to established protocols regarding documentation, treatment procedures, and communication practices within the EMS system.
- Maintained a clean and organized ambulance, ensuring optimal readiness for emergency calls.
EMT
Charleston County EMS
06.2023 - 05.2024
- Responded to 911 calls for medical emergencies.
- Immobilized patient for placement on stretcher and ambulance transport.
- Demonstrated strong decision-making abilities in determining the most appropriate course of action for each unique situation encountered in the field.
- Maintained a clean and organized ambulance, ensuring optimal readiness for emergency calls.
- Upheld legal compliance standards by adhering to established protocols regarding documentation, treatment procedures, and communication practices within the EMS system.
Logistics Team Member
Charleston County EMS
12.2022 - 06.2023
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Facilitated open communication between team members and management, fostering a transparent work environment that promoted accountability and trust.
- Spearheaded process improvements that led to increased accuracy in order fulfillment, elevating customer satisfaction ratings.
- Coordinated driver dispatch to accomplish daily delivery requirements.
Server
Hotel Bennett
08.2022 - 12.2022
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
CNA
Palms of Mount Pleasant
06.2022 - 08.2022
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Server
Naskila Gaming
09.2021 - 12.2021
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
CNA
Healthcare of Hannahan
01.2020 - 06.2020
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Reduced patient stress levels through effective communication and active listening skills.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
Customer Service Representative
Bojangles' Famous Chicken 'n Biscuits
02.2017 - 03.2018
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Exhibited high energy and professionalism when dealing with clients and staff.
Education
No Degree - EMT
Trident Technical College
Charleston, SC05-2023
High School Diploma -
Berkeley High School
Moncks Corner, SC06-2020
Skills
- Basic life support
- Vital signs monitoring
- Emergency medical care
- Airway management
- Scene safety
- Multitasking and organization
- Time management
- Problem-solving
- Relationship building
- Problem resolution
- Conflict resolution
- Team collaboration
Timeline
EMT
Dorchester County EMS
05.2024 - Current
EMT
Charleston County EMS
06.2023 - 05.2024
Logistics Team Member
Charleston County EMS
12.2022 - 06.2023
Server
Hotel Bennett
08.2022 - 12.2022
CNA
Palms of Mount Pleasant
06.2022 - 08.2022
Server
Naskila Gaming
09.2021 - 12.2021
CNA
Healthcare of Hannahan
01.2020 - 06.2020
Customer Service Representative
Bojangles' Famous Chicken 'n Biscuits
02.2017 - 03.2018
No Degree - EMT
Trident Technical College
High School Diploma -
Berkeley High School
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