Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
7
years of professional experience
Work History
Mount Carmel Health System Inc.
Medical Assistant
11.2021 - Current
Job overview
Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Streamlined office operations by managing inventory levels, ordering supplies, etc and organizing storage areas.
Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Performed medical records management, including filing, organizing and scanning documents.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Five Guys Burger And Fries
General Manager
05.2019 - 03.2021
Job overview
Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Central Ohio Primary Care
Medical Assistant
05.2017 - 04.2019
Job overview
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Sanitized, restocked, and organized exam rooms and medical equipment.
Completed EKGs and other tests based on patient presentation in office.
Education
Southern New Hampshire University
Hooksett, NH
Bachelor Of Health Science from Health Administration
Harrison College - Indianapolis
Indianapolis, IN
Associate Of Applied Science from Medical Assisting
10.2017
Skills
Data Entry
Appointment Setting
Customer Relationship Management (CRM)
Customer Service
Administrative Support
Documentation
Medical Terminology
Compassionate
Patient Relations
Patient-focused care
Timeline
Medical Assistant
Mount Carmel Health System Inc.
11.2021 - Current
General Manager
Five Guys Burger And Fries
05.2019 - 03.2021
Medical Assistant
Central Ohio Primary Care
05.2017 - 04.2019
Southern New Hampshire University
Bachelor Of Health Science from Health Administration
Harrison College - Indianapolis
Associate Of Applied Science from Medical Assisting
Patient Financial Specialist II at Trinity Health- Mount Carmel Health SystemPatient Financial Specialist II at Trinity Health- Mount Carmel Health System