Summary
Overview
Work History
Education
Skills
Timeline
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Cheyenne Mills

Fordoche,LA

Summary

Proven leader with a track record of enhancing team performance and customer satisfaction at Popeyes. Skilled in complex problem-solving and effective communication, ensuring operational excellence and achieving sales targets. Demonstrates strong time management and team leadership, significantly improving store efficiency and community engagement.

Overview

6
6
years of professional experience

Work History

Manger

Popeyes
07.2021 - 08.2023
  • Ability to lift a load of 40 lbs. comfortably without any assistance
  • You must be able to stand for an entire 8-hour shift without sitting down, regardless of the weather outside
  • If you’re applying as a cashier or customer service rep, you preferably need to have at least 2 years of customer service experience
  • A willingness to work weekends and holidays, including Christmas Day and Thanksgiving
  • You are required to be 16 years and above to work there
  • A high school diploma or equivalent to be considered for a cashier position
  • Excellent command of the English language to work as a cashier or customer service rep, since both positions require dealing with people every day and communication is a key part of the job
  • If you’re applying as a cashier, you need to be okay with dealing with rapid-fire questions from customers and making menu suggestions

Teacher Helper

Riverside Daycare
11.2019 - 05.2021
  • Supports the learning center environment.
  • Helps with appropriate daily activities for children.
  • Establishes and maintains a safe and healthy nurturing environment for children.
  • Supervises children for safety.
  • Arranges classroom daily and prior to Fall and Spring sessions.
  • Keeps the learning environment clean and orderly by picking up learning materials, wiping tables and chairs, etc.
  • Attends staff meetings, school programs, and in-service trainings.

Manger

Dollar General Store
06.2017 - 09.2019
  • Oversee daily store operations, including scheduling staff shifts, managing inventory levels, and ensuring the store is clean and well-organized.
  • Implement strategies to achieve sales targets and profitability goals set by corporate headquarters.
  • Recruit, hire, train, and develop store employees, providing regular performance feedback and conducting annual evaluations.
  • Handle customer complaints and issues, ensuring a high level of customer satisfaction and loyalty.
  • Manage financial tasks such as banking transactions, cash handling, and preparing and adhering to the store budget.
  • Ensure compliance with all company policies and procedures, as well as local, state, and federal laws and regulations.
  • Coordinate with vendors and suppliers to ensure timely delivery of goods and manage inventory turnover.
  • Plan and execute in-store promotions and community events to increase foot traffic and community engagement.

Education

Ranburne High School
Ranburne, AL

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving

Timeline

Manger

Popeyes
07.2021 - 08.2023

Teacher Helper

Riverside Daycare
11.2019 - 05.2021

Manger

Dollar General Store
06.2017 - 09.2019

Ranburne High School

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Cheyenne Mills