Cheyenne Ohmer
Reese
Summary
Motivational Residential Youth Care Worker with four years history providing care, guidance and support to youth in group home settings. Polished in supervising residents in daily routines, transporting residents to day programs and appointments and handling housekeeping and cleaning tasks to maintain healthy living environment. Patient and direct professional with knowledge of standard policies and practices related to group care. Experienced in suicide intervention and therapeutic crisis intervention. Certified in cognitive behavior therapy.
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Residential Youth Care Worker
Wolverine Human Services
01.2023 - Current
- Reacted to disturbances within facility by attempting to reason with residents and separating or implementing physical restraint or isolation.
- Conducted one-on-one behavior management counseling for clients by teaching coping techniques and giving guidance and support.
- De-escalated destructive and impulsive youth behavior by assisting in finding positive alternate outlets.
- Taught clients to relate socially through use of daily routines and activities.
- Completed clear and concise documentation of youth behavior and actions.
- Assisted youth with obtaining resources such as food, clothing and shelter.
- Aided with crisis intervention by redirecting negative behaviors and offering peer counseling.
- Utilized system model to teach youth life skills in accordance with individualized treatment plans.
- Attended treatment team meetings to discuss youth's mental and behavioral progress.
- Evaluated needs of youth and outlined measures to address.
- Listened to clients' concerns and provided encouragement and support.
- Supported individuals dealing with mental health and emotional issues.
- Assisted clients in exploring feelings and understanding behaviors.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Determined clients' risk of self-harm or other dangerous behaviors.
- Collaborated with other professionals to coordinate comprehensive care for clients.
- Provided education on mental health topics and resources to clients.
- Adapted counseling techniques to best suit individual needs of each client.
- Developed treatment plans to help clients build self-confidence and resilience.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Facilitated group counseling sessions to support and encourage client growth.
- Educated clients on dangers of substance abuse and prevention techniques.
Caregiver, Special Needs
Harrington House Inc
10.2019 - 12.2022
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted patients with self-administered medications.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Assisted with daily living activities, running errands, and household chores.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Provided compassionate and patient-focused care to cultivate well-being.
- Monitored clients' overall health and well-being and noted significant changes.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Transported clients to and from medical appointments with safety and efficiency.
- Completed regular check-ins and progress report for each client.
- Recorded status and duties completed in logbooks for management.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Replaced bandages, dressings and binders to care for wounds and encourage healing.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Scheduled daily and weekly care hours for client caseload.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
Pharmacy Technician
Walmart
02.2022 - 07.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Collected co-payments or full payments from customers.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Counted, measured and compounded medications following standard procedures.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Counted, measured, and compounded medications following standard procedures.
- Resolved third-party billing, computer system and customer service issues.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Set up and modified patient profiles to include current medications and insurance details.
- Managed opening and closing duties for pharmacy.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
Education
High School Diploma -
Peck Jr./Senior High School
Peck, MI06.2017
Skills
- Youth Advocacy
- Group and Individual Sessions
- Youth Supervision
- Behavior Management
- Activity Implementation
- Prescription Filling
- Drug Inventory Management
- Supply Restocking
- Drug Safety
- Insurance Billing
- Medication Dispensing
- Insurance Verification
- Order Verification
- Advanced Math Skills
- Stocking Shelves
- Verifying Orders
- Team Collaboration
- Answering Customer Questions
- Confidentiality and HIPAA
- Receiving Incoming Supplies
- FDA Drug Safety Guidelines
- Processing Payments
- Medicare and Medicaid Process
- Problem-Solving Skills
- Patient Confidentiality
- OTC Recommendations
- Updating Medication Histories
- Medication Labels
Certification
- CPhT - Certified Pharmacy Technician
- Licensed caregiver four years
- CBT Cognitive Behavior Therapy
- TCI Therapeutic Crisis Intervention
Timeline
Residential Youth Care Worker
Wolverine Human Services
01.2023 - Current
Pharmacy Technician
Walmart
02.2022 - 07.2022
Caregiver, Special Needs
Harrington House Inc
10.2019 - 12.2022
High School Diploma -
Peck Jr./Senior High School
- CPhT - Certified Pharmacy Technician
- Licensed caregiver four years
- CBT Cognitive Behavior Therapy
- TCI Therapeutic Crisis Intervention
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