Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cheyenne Parmer

Idaho Falls,ID

Summary

To seek and maintain full-time remote position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. A dedicated administrative professional with successful experience in fast-paced office settings remote and in person.. A Hardworking team player with expertise in completing various clerical tasks and offering staff support. Am Responsible, punctual and productive professional when working with little to no supervision. A motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Has strong communication and interpersonal skills for providing superior customer service. Is successful at efficiently handling client inquiries, billing and administrative tasks.

Overview

13
13
years of professional experience

Work History

Billing Specialist

Blue Phoenix Branding
08.2022 - Current
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
  • Monitored customer accounts to identify and rectify billing issues.
  • Provided excellent customer service, developing and maintaining client relationships.
  • Monitored outstanding invoices and performed collections duties.
  • Collaborated with customers to resolve disputes.

Administrative Clerk

Ascent Benefits Advisors
07.2018 - 06.2021
  • Entered data into system and updated customer contacts with information to keep records current.
  • Created and updated records and files to maintain document compliance.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Arranged meetings and appointments and updated records to assist management.
  • Input data into spreadsheets and databases.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Inside Sales Representative

Alphagraphics
09.2015 - 07.2018
  • Answered customers' questions regarding products, prices, and availability.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Managed friendly and professional customer interactions.
  • Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
  • Quoted prices, credit terms and other bid specifications.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Janitor

System 1
08.2014 - 08.2015
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
  • Checked in and stocked inventory throughout facility.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.

Preschool Teacher's Assistant

Calvary Chapel
08.2010 - 07.2011
  • Maintained tidy and clean classroom consistent with safety and health standards.
  • Interacted with children one-on-one and in small groups to enhance and support learning activities.
  • Engaged and entertained children through recreational and educational activities.
  • Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
  • Taught children with creative approaches, methods, and techniques.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.

Education

Associate of Science - Cyber Security

University of Phoenix
Tempe, AZ
08.2023

Certificate - Medical Billing And Coding

Career Step
Lehi, UT
04.2010

High School Diploma -

Idaho Falls High School
Idaho Falls, ID
06.2004

EMT Certificate - EMT

Eastern Idaho Technical College
Idaho Falls, ID
05.2004

Skills

  • Audit Procedures
  • Customer Contact
  • Administrative Support
  • Scheduling
  • Research
  • Reception Oversight
  • Calendar Management
  • Data Entry
  • Dedicated Team Player
  • Confidential Document Control
  • Computer Proficiency
  • Minute Taking

Timeline

Billing Specialist

Blue Phoenix Branding
08.2022 - Current

Administrative Clerk

Ascent Benefits Advisors
07.2018 - 06.2021

Inside Sales Representative

Alphagraphics
09.2015 - 07.2018

Janitor

System 1
08.2014 - 08.2015

Preschool Teacher's Assistant

Calvary Chapel
08.2010 - 07.2011

Associate of Science - Cyber Security

University of Phoenix

Certificate - Medical Billing And Coding

Career Step

High School Diploma -

Idaho Falls High School

EMT Certificate - EMT

Eastern Idaho Technical College
Cheyenne Parmer