Cheyenne Peter
Anchorage
Summary
Dynamic and detail-oriented Medical Assistant with a proven track record in fast-paced healthcare environments. Strong eagerness to learn and adapt, consistently applying new knowledge to enhance patient care and operational efficiency. Committed to delivering high-quality support while fostering positive relationships with patients and healthcare teams. Recognized for exceptional organizational skills and the ability to thrive under pressure, ensuring seamless clinic operations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Clerk
Our Cache Store
04.2025 - 06.2025
- Provide exceptional customer service by assisting shoppers, answering inquiries, and ensuring a welcoming store environment.
- Operate POS systems efficiently, handling cash, credit/debit, and returns with accuracy and professionalism.
- Maintain a well-organized and fully stocked shelves by managing inventory, performing restocks, and updating product displays.
Medical Assistant
Orthopedic Physicians Alaska
06.2024 - 10.2024
- Provide direct clinical and administrative support to orthopedic physicians and Physician assistances in a fast paced specialty practice.
- Prepare patients for evaluations and procedures by recording vital signs, obtain chief complaint, review medical history, and injury details, while updating the information in patient chart in the EHR.
- Manage imaging coordination - preload and import diagnostic X-Rays, MRIs, CT scans in patient charts prior to appointments.
- Maintain and ensure exam rooms are stocked and compliant with OSHA and HIPAA standards.
- Verify patient insurance information and coordinate prior authorization for advanced diagnostic imaging studies.
- Prepare and process referrals for diagnostic imaging, physical therapy, and bone studies in accordance with provider orders and insurance requirements.
Certified Medical Assistant
Alaska Heart & Vascular Institute
07.2022 - 03.2024
- Maintain a clean, safe, and organized clinical environment in compliance with OSHA, HIPAA standards.
- Manage imaging preloads and data imports to maintain complete and up-to-date patient charts.
- Greet and prepare patients for examinations, recording vitals, medical history, and chief complaints accurately in the electronic health record.
- Assist with in-office procedures including EKGs, Orthostatic tests, and immunization shots.
- Maintain and restock medical supplies in exam rooms while ensuring compliance with OSHA, HIPAA, and infection control standards.
- Mentor and train new medical assistants providing guidance on clinical procedures, charting standards, and patient care practices.
Wireless Sales Representative
Go Wireless Verizon Wireless
05.2019 - 04.2020
- Delivered exceptional customer service by assisting clients with device selection, service plan upgrades, and technical support inquiries.
- Consistently exceeded monthly sales goals through strong product knowledge, upselling, and personalized recommendations.
- Educated customers on device features, accessories, and service plans to optimize satisfaction and retention.
- Processed activations, upgrades, billing inquiries, and account changes with accuracy and efficiency.
- Resolved customer issues with professionalism and empathy, maintaining high customer satisfaction scores.
- Maintained up-to-date knowledge of wireless products, promotions, and competitive market trends.
- Collaborated with team members to achieve store sales targets and enhance overall store performance.
Bistro Server
Courtyard Marriott
08.2018 - 04.2019
- My daily duties include:
- -Cash wrap for both opening and closing shift.
- -Open and set up Bistro for daily business.
- -Take and deliver orders in chronological order.
- -Answer and take phone orders.
- -Clean and maintain a clean kitchen.
Member Support
The Alaska Club
08.2017 - 07.2018
- My daily job duties include:
- -Check in and out Members who utilize the gym.
- -Clean and maintain entrance and front desk.
- -Clothing and Food stock and sales.
- -Cash wrap for opening and closing.
- -Answer and direct phone calls as needed.
Sales Associate
Destination Maternity
10.2016 - 07.2017
- My job duties on a day to day basis included:
- -Cash count beginning of my shift.
- -Assist the customers and make sure they found the right size of clothing and made sure they met their comfort levels.
- -Clean and maintain the all items on the sales floor.
- -Restock clothing items and new shipment.
- -Ring out new purchases.
- -Change seasonal floor set.(Rearrange whole store)
- -Answer phone calls and handle accordingly.
- -Cash Count at the end of the day.
Pharmacy technician
Alaska Native Tribal Health Consortium
08.2015 - 08.2016
- My daily job duties.
- - Prepare and deliver IV and daily dose medication, both hazardous and non-hazardous, to the extended care floors.
- - Revise, remove, and restock any expired medication in pharmacy and on clinical floors.
- -Assist Pharmacists in refilling prescriptions and answering phone calls.
- - Prepare any Hazardous or Chemical IV prescriptions as needed.
- - Clean and maintain the Pharmacy.
- -Put up any shipment orders.
Pharmacy Technician
Norton Sound Regional Hospital
10.2014 - 07.2015
- -Update Patient Information into Cerner for the purpose of refilling medication requests for patients who reside in Nome and in the surrounding villages in the Norton Sound Region.
- -Reload the pyxis stations with medication that are most commonly used and prescribed in the clinical, inpatient and emergency departments throughout the hospital.
- - Prepare and package up the medications that the village clinics are allowed to have on their Clinical Pharmacy formulary on a regular day to day basis.
- -Prepare and package patient medication to be picked up at the pharmacy window.
- -Answer and log phone calls in order received.
- -Assist Pharmacists with refilling and delivering medication.
- -Greet and check patients in at the Pharmacy Drop off and Pick up window.
Education
High School Diploma -
Chevak High School
05-2014
Medical Assisting
Alaska Career College
Anchorage, AK09-2021
Skills
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Cash management
- Quality control
- Schedule and calendar management
- Typing speed
- Medical terminology knowledge
- HIPAA compliance
- Medical terminology
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Procedure assistance
- Electronic health records
- Electronic medical records
- CPR
- Phlebotomy techniques
- Professionalism and ethics
- Maintaining confidentiality
- Insurance verification
- Appointment setting
- First aid
- Medical supply inventory
- Medical office administration
- Complex Problem-solving
Certification
Certified Medical Assistant
Basic Life support
Timeline
Clerk
Our Cache Store
04.2025 - 06.2025
Medical Assistant
Orthopedic Physicians Alaska
06.2024 - 10.2024
Certified Medical Assistant
Alaska Heart & Vascular Institute
07.2022 - 03.2024
Wireless Sales Representative
Go Wireless Verizon Wireless
05.2019 - 04.2020
Bistro Server
Courtyard Marriott
08.2018 - 04.2019
Member Support
The Alaska Club
08.2017 - 07.2018
Sales Associate
Destination Maternity
10.2016 - 07.2017
Pharmacy technician
Alaska Native Tribal Health Consortium
08.2015 - 08.2016
Pharmacy Technician
Norton Sound Regional Hospital
10.2014 - 07.2015
High School Diploma -
Chevak High School
Medical Assisting
Alaska Career College