Cheyenne Pine
Norman,OK
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Medical Post Op Administrator
Agility Medical Group
Oklahoma City, OK
11.2021 - Current
- Received Post Op Orders. Contacted Patients to discuss "Durable Medical Equipment (DME) policies along with other items listed on their Order to ensure their understanding.
- Responsible for coordinating the Patients Schedules with our Staff, other Specialties and Teams in Order to meet patients needs.
- Responsible for updating Clients Emergency Medical Records to ensure a quick response to any concerns that may arise.
- Handled Sales Orders and Processed Payments for Equipment not covered under Clients Insurance.
- When requested, I have acted as Patient Care Representative, assuming those duties.
- One week a month I remain on call for any customers concerns that may arise. Typically this was to address any concerns using our (CPM's) Continuous Passive Motion Machines for patients recovering from Leg Operations.
- Managed POST Op Inbox, Processing Records and Historical Data.
Emergency Room Registration Clerk
Oklahoma Heart Hospital Physicians
Oklahoma City, OKlahoma
03.2021 - 11.2021
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Communicated with patients with compassion while keeping medical information private.
- Scheduled and confirmed patient appointments and consultations.
- Answered telephones and directed calls to appropriate medical or administrative staff.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Gathered Demographic information from patients and entered it into EMR.
- Verified Insurance coverage and Benefits.
- Contacted coordinating nursing staff for STAT procedures.
- Monitored and Announced over intercom to staff members when Code Blue's were to be announced.
- Administered identification Bands to patients or verified that current bands remained correct.
Medical Assistant
Integris Health Inc
Oklahoma City, OK
05.2014 - 11.2021
- Measured vital signs and took or updated patients medical histories to prepare them for examination, maintained patient confidence by completing and safeguarding medical records.
- Administering injections and asking questions for any prior effects caused by patients current medications.
- Performing Point of Care (POC) Testing and scheduling patients for future office appointments.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Responded to patient callbacks and phone-in prescription refill requests.
- Helped with Minor office procedures using typical Microsoft Access Programs. Word, Excell, Outlook.
Education
Some College (No Degree) - Certification in Medical Assisting
Moore Norman Technology Center - Norman
Norman, OK11.2020
Skills
- Excell in attention to Details by detecting details among distracting information through the use of challenge and response technique when necessary to ensure accuracy
- Proficient in understanding and using Medical Terminology
- Microsoft Office
- File Management
- Customer Relations
- Spreadsheet Tracking
- Order Entry
- Data Entry
- Appoint Scheduling
- Loss Protection
- Accounting Software
Timeline
Medical Post Op Administrator
Agility Medical Group
11.2021 - Current
Emergency Room Registration Clerk
Oklahoma Heart Hospital Physicians
03.2021 - 11.2021
Medical Assistant
Integris Health Inc
05.2014 - 11.2021
Some College (No Degree) - Certification in Medical Assisting
Moore Norman Technology Center - Norman
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