Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Software
Activities
Languages
References
Timeline
Hi, I’m

Cheyenne Powers

Running Springs,CA
Cheyenne Powers

Summary

Self-motivated Real Estate Sales Person/ Business Owner with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

1823
years of professional experience
1
Certification

Work History

RE/MAX LAKESIDE

REAL ESTATE SALESPERSON
01.2021 - Current

Job overview

  • Success in coordinating all aspects of the property sales process
  • Establish and foster close working relationships with homeowners
  • Communicated with all involved parties in a timely and professional manner
  • Preform professional market research, identify and communicate with potential property buyers/sellers, and conduct property tours/open houses
  • Negotiate contract terms, act as the first point of contact between clients and property owners, and develop and implement new sales plans and strategies to increase profits and reduce unnecessary expenses
  • Real Estate market knowledge/ Lead generation.

CHEYENNE'S CLEANING SERVICES LLC

OWNER
01.2013 - Current

Job overview

  • Developed and maintained strong relationships with over 30+ clients, resulting in repeat business and referrals.
  • Streamlined housekeeping operations by implementing efficient scheduling and task allocation systems, subcontract housekeeping as needed
  • Housekeeper for residential homes (one off, weekly, bi-weekly and monthly cadences)
  • Thoroughly deep clean homes to meet industry standards
  • Provide access to homes as needed for third party vendors / Coordinate and supervise deliveries, repairs, and maintenance
  • Perform home inspections, stock supplies, monitor and report all concerns or issues.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.

INSTACART

FULL-SERVICE SHOPPER.
01.2021 - 01.2022

Job overview

  • Review and accept orders
  • Follow all sanitation guidelines
  • Punctually perform delegated tasks including shopping, item selections, bagging, and order delivery
  • Provide excellent customer service and communication through problem solving and decision making throughout the shopping process
  • Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.

VENTURE VACATION RENTALS

HOUSEKEEPER
02.2016 - 01.2021

Job overview

  • Thoroughly deep clean homes to meet industry standards.
  • Stage home after renter departure to prepare for next rental arrival.
  • Manage weekly cleaning schedules, stock supplies.
  • Manage home inspections, monitor, and report all concerns or issues to the property manager.
  • Linen vendor delivery and pick up, in-home laundry services.
  • Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.

ARROWHEAD RETREATS - THE HELP

SUPERVISOR
01.2013 - 02.2016

Job overview

  • Manage housekeeping for vacation rentals, manage home inspections, supply holiday amenities, stock supplies.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.

LAKE ARROWHEAD RESORT AND SPA

HOUSEKEEPER
03.2011 - 12.2013

Job overview

  • Day-to-day operations including housekeeping tasks such as cleaning the spas, saunas, salon areas, massage rooms, gym, and guest rooms.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.

SNOW VALLEY MOUNTAIN RESORT

FOOD & BEVERAGE SERVICE
12.201 - 03.2013

Job overview

  • Perform day-to-day operations, customer service, support the restaurant, prepare and cook food.
  • Maintained a clean and organized dining area for an enjoyable guest experience.
  • Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in positive feedback from customers.
  • Managed high-volume order requests during peak hours while maintaining accurate order fulfillment and prompt service.
  • Assisted in menu planning and development, leading to increased sales and customer satisfaction.
  • Increased repeat business by building rapport with customers through friendly conversation and personalized service recommendations.
  • Streamlined beverage preparation processes, resulting in faster turnaround times and higher overall efficiency levels.

HAPPY SAILING

SECRETARY
08.2010 - 06.2011

Job overview

  • Manage day-to-day business, customer service, cashier, manage equipment, ensure guests are well equipped and follow safety guidelines.
  • Enhanced office efficiency by streamlining filing systems and organizing documents.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.

ROBERT MAY TERMITE AND PEST CONTROL

SECRETARY
05.2009 - 04.2010

Job overview

  • Manage day-to-day business, customer service, confirm appointments, filing, billing/invoicing.
  • Enhanced office efficiency by streamlining filing systems and organizing documents.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Increased staff productivity with efficient meeting coordination and streamlined agenda preparation.
  • Implemented new office procedures to improve workflow efficiency while reducing administrative errors.
  • Answered multi-line phone system and enthusiastically greeted callers up to 20+ calls a day.

Education

The California Association of REALTORS
California

REAL ESTATE CONTINUING EDUCATION COURSES
01.2023

KAPLAN REAL ESTATE EDUCATION
California

CALIFORNIA REAL ESTATE SALES PERSON CERTIFICATION COURSE
11.2021

MOUNTAIN HIGH SCHOOL
Lake Arrowhead, CA

HIGH SCHOOL DIPLOMA
2010

Skills

  • Strong work ethic, self-starter, highly organized interpersonal with the ability to work independently
  • Excellent communication and skills, ability to build strong professional relationship
  • Detail-oriented, motivated, and able to multi-task effectively in a deadline driven environment while maintaining strict attention to detail
  • Customer service, friendly, positive outlook
  • Buyer and Seller Representation
  • Strong negotiation skills
  • Adaptability and flexibility
  • Networking and prospecting
  • Lead Follow up

Accomplishments

  • The Diamond Award month of February 2023- RE/MAX Lakeside
  • The Ruby Award month of November 2022- RE/MAX Lakeside

Certification

CALIFORNIA REAL ESTATE SALESPERSON, 11/2021

Software

Multiple Listing Service

Microsoft Office

Activities

  • Reading books
  • Music
  • Arts and crafts
  • Crochet
  • Cooking
  • Traveling
  • Hiking

Languages

English
Native or Bilingual

References

References available upon request.

Timeline

REAL ESTATE SALESPERSON

RE/MAX LAKESIDE
01.2021 - Current

FULL-SERVICE SHOPPER.

INSTACART
01.2021 - 01.2022

HOUSEKEEPER

VENTURE VACATION RENTALS
02.2016 - 01.2021

OWNER

CHEYENNE'S CLEANING SERVICES LLC
01.2013 - Current

SUPERVISOR

ARROWHEAD RETREATS - THE HELP
01.2013 - 02.2016

HOUSEKEEPER

LAKE ARROWHEAD RESORT AND SPA
03.2011 - 12.2013

SECRETARY

HAPPY SAILING
08.2010 - 06.2011

SECRETARY

ROBERT MAY TERMITE AND PEST CONTROL
05.2009 - 04.2010

The California Association of REALTORS

REAL ESTATE CONTINUING EDUCATION COURSES

KAPLAN REAL ESTATE EDUCATION

CALIFORNIA REAL ESTATE SALES PERSON CERTIFICATION COURSE

MOUNTAIN HIGH SCHOOL

HIGH SCHOOL DIPLOMA

FOOD & BEVERAGE SERVICE

SNOW VALLEY MOUNTAIN RESORT
12.201 - 03.2013
Cheyenne Powers