Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Office Specialist
Oregon State University - Office of Admissions
Corvallis, OR
08.2021 - Current
Answer questions regarding the undergraduate application process and help students complete their admissions applications (through chat, emails, and phone calls, sometimes simultaneously).
Greeted visitors or callers to handle questions or direct to appropriate staff.
Maintained and updated filing and database systems, manually or using computer.
Collected and coded various documents to prepare for filing, storage and processing. Used Slate/Beaver Basecamp, OnBase, and Banner daily.
Troubleshot office equipment, computer hardware and software issues.
Evaluated simple admissions applications to assist the evaluation team. Articulated transfer credits into student files with accuracy.
Complied with FERPA and protect student data.
Trained staff members to perform work activities and use computer applications.
Bank Teller
Wells Fargo
Reno, NV
01.2020 - 08.2021
Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
Welcomed customers and offered pleasant service during entire transaction.
Reconciled cash and checks against computer records at end of shift.
Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
Explained bank services, financial products and applicable fees to customers.
Identified and reported suspicious behavior to security personnel as appropriate.
Took on additional shifts during busy periods to minimize staffing shortages.
Student Enrollment Specialist
Professional and Continuing Education - OSU
Corvallis, OR
12.2017 - 12.2019
Answered student, family and visitor questions with friendly and knowledgeable support.
Prepared reports using academic or institutional data and information.
Troubleshot office technology and technological issues students and instructors experienced.
Processed payments, refunds, and deposit forms.
Maintained databases.
Created certificates of completion, maintain certificates as needed.
Intern
The Society Library
Corvallis, OR
06.2019 - 09.2019
Created easy-to-read documents for the public in order for them to better understand climate change
Attended and participated in meetings and brainstorming sessions with team members.
Transcribed climate change documentaries, organized differing arguments on climate change.
Processed climate change documentaries, researched climate change terms, and summarized books related to climate change in an outline in a way the public could easily understand.
Set specific goals for projects to measure progress and evaluate end results.
Research Volunteer
National Weather Service
Reno, Nevada
06.2017 - 09.2017
Modeled trends and prepared reports utilizing database details.
Utilized Microsoft Suite to input data gathered from various sources.
Organized data in logical ways to enable efficient analysis and effective communication of findings.
Collaborated with other researchers both in-person and virtually.
Analyzed qualitative and quantitative data using data analysis tools to identify and validate research conclusions.
Communicated findings to clients using multimedia, narrative writing and presentation skills to tell informative and compelling stories.
Education
Bachelor of Science - Earth Sciences / Climate Science
Oregon State University
Corvallis, OR
12.2019
High School Diploma -
Union High School
Union
06.2016
Some College (No Degree) -
Eastern Oregon University
La Grande, OR
Skills
Computer proficiency: Microsoft Programs of Word, PowerPoint, Publisher, and Excel, and Google Suite
Technical Support
Resource Coordination
Excellent organizational skills
Problem Solver
Customer Service
Digital File Management
Administrative Support
Ability to work under pressure
Strong Interpersonal Skills
Time Management
Ability to Multi-Task
OSU systems (Box, OnBase, Slate, MyDegrees and Banner)
Interests
Volunteering- In the Summers of 2018 and 2019, I assisted in running a table for the Oregon State University American Meteorological Society Chapter at the Da Vinci Days. In 2018, I helped demonstrate to children how clouds form with cloud condensation nuclei. In 2019, I taught children about ocean waves and how they form.
Community Preparedness- Training to become a Benton County Community Emergency Response Team (CERT) team member.
Timeline
Office Specialist
Oregon State University - Office of Admissions
08.2021 - Current
Bank Teller
Wells Fargo
01.2020 - 08.2021
Intern
The Society Library
06.2019 - 09.2019
Student Enrollment Specialist
Professional and Continuing Education - OSU
12.2017 - 12.2019
Research Volunteer
National Weather Service
06.2017 - 09.2017
Bachelor of Science - Earth Sciences / Climate Science
Oregon State University
High School Diploma -
Union High School
Some College (No Degree) -
Eastern Oregon University
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