Dynamic professional with a proven track record in child and customer care, notably at Creative Kids Child Care LLC. Excelled in curriculum planning and customer service, enhancing student participation and client satisfaction. Skilled in CPR and First Aid, coupled with exceptional patience and empathy, consistently fostering positive environments and relationships.
Overview
7
7
years of professional experience
Work History
Childcare Teacher
Creative Kids Child Care LLC
Greenfield, IN
08.2021 - Current
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Developed strong relationships with students and their families, fostering mutual trust and respect that contributed to overall student success.
Engaged with children on individual basis to build positive relationships and promote learning.
Instructed children in health and personal habits, such as eating, resting, and toileting.
Increased student participation by implementing creative and interactive learning activities.
Mentored new teachers, sharing best practices and providing guidance on effective classroom management techniques.
Promoted a positive classroom environment by establishing clear expectations and consistently enforcing behavior guidelines.
Implemented hands-on learning experiences to reinforce key concepts and improve retention rates among students.
Evaluated student performance through formative assessments, allowing for timely feedback and targeted interventions as needed.
Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Sales Associate
Victorias Secret
Plainfield, IN
12.2020 - 07.2021
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Engaged with customers to build rapport and loyalty.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Solved customer challenges by offering relevant products and services.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Warehouse Worker
Stitch Fix
Plainfield, IN
08.2020 - 12.2020
Loaded, unloaded, and moved material to and from storage and production areas.
Consistently lifted materials weighing as much as Number pounds.
Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Reduced order processing times with streamlined picking, packing, and shipping procedures.
Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
Sales Associate
Casey’s General Store
Mooresville, IN
05.2020 - 08.2020
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Pet Care Associate
PetSmart
Plainfield, IN
12.2019 - 05.2020
Maintained a clean and sanitary environment for pets by regularly cleaning enclosures, bedding, and play areas.
Provided exceptional customer service through clear communication, timely responses to inquiries, and professional demeanor at all times.
Monitored animal behavior closely to identify signs of distress or illness promptly and took appropriate action when needed.
Enhanced customer satisfaction by providing personalized pet care services tailored to individual needs.
Improved pet health and wellbeing by administering medication, conducting routine checkups, and addressing any special needs.
Contributed to team success by collaborating with coworkers to ensure that all tasks were completed efficiently and effectively.
Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
Managed inventory of pet supplies including food, toys, grooming tools, ensuring availability of necessary items at all times.
Increased client retention rates through building strong relationships with pet owners and consistently delivering high-quality care.
Supported the training of new hires, sharing knowledge and expertise on best practices in pet care industry standards.
Sales Associate and Party Host
Skyzone
Plainfield, IN
12.2017 - 10.2019
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Engaged with customers to build rapport and loyalty.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Solved customer challenges by offering relevant products and services.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
•Host birthday parties, give parents their correct orders and refill anytime needed, cleaned up room in less than 15 minutes to prepare for next party.