Energetic and outgoing professional with diverse experience in retail, medical fields, auto parts industry, and restaurants. Started at Walmart at age 16, managing cash registers where my customer service career first started, while juggling school, band, choir, sports, and family farm duties. Transitioned to roles in the medical field working with patients with disabilities before becoming a stay-at-home mom than earning my GED. I am equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. I am pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
• Maintained accurate records of delivery details such as invoices and proof of delivery.
• Managed package delivery routes and adjusted as needed to ensure on-time delivery.
• Coordinated the delivery of goods to various customers, ensuring on-time delivery with minimal delays.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Loaded truck and properly secured items to prevent damage for deliveries.
• Worked scheduled hours as required and took on available shifts during holidays and busy periods.
• Managed customer inquiries and complaints in polite and professional manner.
• Verified accuracy of all deliveries against order forms.
• Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
• Maintained strong relationships with clients through proactive communication and personalized service.
• Expedited deliveries to meet customer deadlines and requirements.
• Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
• Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
• Inspected and maintained delivery vehicles regularly to keep in safe working order.
• Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
• Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely. • Kept detailed mileage and fuel reports to track overall fuel costs.
• Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
• Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
• Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
• Maintained clean and safe vehicle, contributing to positive image of company.
• Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
• Supported positive customer experience by resolving delivery issues promptly and effectively.
• Reduced delivery times by optimizing route planning, demonstrating efficiency in daily operations.
• Enhanced customer trust by providing courteous and professional service during deliveries.
• Achieved record of zero accidents through adherence to traffic laws and safety protocols.
• Demonstrated flexibility by covering additional routes as needed, supporting team workload balance.
• Strengthened company reputation through polite and friendly interactions with customers during deliveries.
• Supported operational efficiency by accurately completing delivery paperwork and timely reporting.
• Fostered strong relationships with customers, leading to increased loyalty and repeat business.
• Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
• Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
• Improved delivery accuracy by diligently checking orders before departure.
• Documented mileage, deliveries, pickups, customer issues and damages.
• Fostered positive working relationships with regular customers. • Minimized company liability and risks to loads by obeying traffic laws. • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
• Kept detailed records of deliveries and money received from customers.
• Complied with driving rules as well as company policies and procedures regarding safe vehicle operations