Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cheyenne Severt

Roanoke,VA

Summary

Highly organized and detail-oriented Management and Program Assistant with demonstrated experience in providing comprehensive administrative and programmatic support. Proven ability to streamline operations, enhance program efficiency, and maintain strict confidentiality. Adept at managing complex schedules, coordinating events, and facilitating effective communication. Seeking to leverage strong organizational and analytical skills to contribute to the efficient execution of IRS programs and initiatives.

Overview

2
2
years of professional experience

Work History

Program Assistant

Department of Treasury
02.2023 - Current
  • Supported executive staff by managing schedules, arranging travel accommodations, and preparing materials for presentations or meetings as needed.
  • Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
  • Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
  • Supported planning and coordination of Type program and associated activities.
  • Implemented centralized record-keeping system to improve overall data accuracy and accessibility for team members.
  • Prepared clearly written and formatted documents and reports.
  • Managed both digital and physical filing systems and retrieved documents as required.
  • Supported the development of new programs through thorough research and analysis of industry trends.
  • Enhanced program efficiency by streamlining processes and implementing time-saving strategies.
  • Coordinated event logistics, including venue selection, catering arrangements, and attendee registration processes.
  • Strengthened communication between team members by establishing clear channels for information sharing.
  • Implemented new registration system for program events, resulting in smoother participant sign-up processes.
  • Fostered collaborative environment by facilitating team meetings that encouraged open dialogue and shared problem-solving.
  • Scheduled and managed logistics for over 50 workshops, leading to increase in participant engagement.
  • Enhanced team productivity by organizing efficient filing systems and workflow procedures.
  • Collaborated with external partners to expand program reach and impact.
  • Coordinated volunteer schedules and assignments, ensuring adequate support for program activities.
  • Facilitated training sessions for new staff and volunteers, ensuring high level of program delivery.
  • Provided administrative support during key projects, ensuring timely completion and adherence to defined budgets or resource constraints.
  • Prepared and charted data and metrics for detailed status reports.
  • Fostered strong relationships with clients by providing exceptional customer service during interactions both in-person and via phone or email correspondence.
  • Maintained a high level of confidentiality while handling sensitive information related to personnel matters or legal issues within the organization.
  • Facilitated timely project completion by tracking progress, identifying potential obstacles, and providing support to team members.
  • Leveraged strong organizational skills to maintain accurate records, streamline office procedures, and create a more efficient work environment for team members.
  • Contributed to a positive work environment with excellent interpersonal skills and an ability to resolve conflicts effectively when necessary.
  • Managed inventory levels efficiently by establishing reorder points, reducing stockouts, and minimizing excess inventory costs.
  • Streamlined office operations by implementing efficient systems for file management and document organization.
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale.
  • Oversaw training and onboarding process for all newly hired employees.
  • Coordinated meetings and events, ensuring seamless communication between departments and stakeholders.
  • Assisted in recruitment efforts by screening resumes, scheduling interviews, and coordinating onboarding activities for new hires.
  • Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.

Education

Communication Studies - Public Relations

James Madison University
Harrisonburg, VA
05.2017

Skills

  • Teamwork and collaboration
  • Multitasking and organization
  • Data entry
  • Scheduling management
  • Staff support
  • Administrative support
  • Creative problem solving
  • Database management
  • Interpersonal skills
  • Valid Driver's license
  • Activity planning
  • Driven and outgoing
  • Program administration
  • Documentation management
  • Community outreach
  • Group and individual instruction
  • Research abilities
  • Calendar management

Timeline

Program Assistant

Department of Treasury
02.2023 - Current

Communication Studies - Public Relations

James Madison University
Cheyenne Severt