Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

CHEYENNE SMITH

Lyman

Summary

Developed skills including effective communication, critical thinking, and day planning. Seeking to transition into new field where these skills can be applied and further expanded. Committed to making positive impact and contributing to team success.

Overview

10
10
years of professional experience

Work History

Office Manager

Red Clay Roofing
07.2024 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Managed scheduling for customers over the phone or by reaching out with an email.
  • Managed all social media content.

Server, Food Runner

Ruth's Chris Steakhouse
08.2021 - 02.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

Server, Togo Specialist, Host

Darden Restaurants, Olive Garden
10.2015 - 03.2020
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Inshopper

Jimmy John's
12.2014 - 12.2016
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Greeted customers entering store and responded promptly to customer needs.
  • Communicate with customers regarding orders, comments, and complaints.
  • Prepare daily food items.

Education

High School Diploma -

Cape Coral High School
Cape Coral, FL
06-2015

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Billing
  • Scheduling and calendar management
  • Administrative support
  • Payroll processing
  • Inventory control
  • Social media content

Accomplishments

  • Worked at Jimmy Johns while going to school
  • Played varsity soccer all four years of high school
  • Awarded student of the year in computer graphics

Timeline

Office Manager

Red Clay Roofing
07.2024 - Current

Server, Food Runner

Ruth's Chris Steakhouse
08.2021 - 02.2023

Server, Togo Specialist, Host

Darden Restaurants, Olive Garden
10.2015 - 03.2020

Inshopper

Jimmy John's
12.2014 - 12.2016

High School Diploma -

Cape Coral High School

Similar Profiles

CREATE PROFILE