Cheyenne Stone
Harvest,AL
Summary
Dynamic professional with a proven track record in medical office administration and facilities management, notably at Clinic For Colon and Rectal Surgery. Excelled in patient scheduling, HIPAA compliance, and leadership, enhancing operational efficiency. Skilled in medical records data entry and fostering positive patient experiences. Demonstrates exceptional organizational abilities and a commitment to excellence.
Overview
3
3
years of professional experience
Work History
Medical Receptionist
Clinic For Colon and Rectal Surgery
Huntsville, AL
06.2023 - 03.2025
- Processed referrals for specialist care when requested by physicians or patients.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Greeted and checked in patients, updating patient information in computer system.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Verified insurance coverage for appointments and collected co-payments as required.
- Answered phones promptly and directed calls appropriately.
- Protected patients by observing strict HIPAA guidelines.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Executed critical and accurate data entry to integrate external medical records into patient documentation via ProviderFlow.
- Processed incoming patient information into electronic health record system.
Facilities Supervisor
Alabama A&M University
Normal, AL
06.2022 - 05.2023
- Ensured that all repairs are completed in a timely manner according to budget constraints.
- Responded quickly to urgent requests from tenants regarding repairs or maintenance needs.
- Supervised vendors delivering services in janitorial, landscaping, and repair sectors.
- Supervised staff to ensure proper completion of assigned tasks.
- Inspected facilities on a regular basis to identify potential issues or areas of improvement.
- Investigated customer complaints regarding facility conditions or services provided by staff members.
- Maintained university building standards through scheduled verification of cleanliness and order.
- Tracked inventory of cleaning products and materials to maintain optimum supply levels.
Education
High School Diploma -
Sparkman High School
Harvest, AL05-2017
Skills
- Medical office administration
- Billing support
- Co-payment collection
- Data entry of medical records
- Patient scheduling
- Appointment scheduling
- Telephone etiquette
- Electronic medical records
- HIPAA compliance
- Front desk operations
- Petty cash management
- Medical office procedures
- Comprehension of medical terminology
Affiliations
- Avid gym goer
- writer
- attending son's school activities
References
References available upon request.
Timeline
Medical Receptionist
Clinic For Colon and Rectal Surgery
06.2023 - 03.2025
Facilities Supervisor
Alabama A&M University
06.2022 - 05.2023
High School Diploma -
Sparkman High School
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