Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cheyenne Talsma

Napoleon,OH

Summary

Expert professional successful at overseeing and handling several of kitchen staff in preparation of meals. History of managing and guiding multiple processes with speed and efficiency.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Head Cook

Spenglers
Napoleon, OH
09.2022 - Current
  • Ensured that all food safety regulations were followed in the kitchen.
  • Maintained inventory of all food items and ensured proper storage techniques were used.
  • Trained new staff members in safe food handling procedures and knife skills.
  • Monitored portion size and waste control to maintain cost effectiveness.
  • Provided guidance and support to cooks during busy periods or when unexpected issues arise.
  • Cleaned and sanitized work stations and equipment, complying with regulatory procedures.
  • Kept kitchen, cooking utensils and storeroom clean and neat.
  • Served as lead cook, guiding and assisting training of less experienced cooks.

Front Desk Receptionist

Comfort Inn & Suites
Napoleon, OH
08.2023 - 05.2024
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
  • Updated customer information in databases regularly to ensure accuracy of records.
  • Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Explained policies and procedures to visitors.
  • Input customer data into reservation systems and updated to reflect room changes.
  • Worked with housekeeping and maintenance staff to address and resolve building and room issues.

Education

High School Diploma -

Napoleon High School
Napoleon, OH
05-2023

Skills

  • Operations Management
  • Kitchen workflow management
  • Kitchen Staff Management
  • Staff Training
  • Cooking
  • Verbal and written communication

Certification

  • Fire Safety Certification

Timeline

Front Desk Receptionist

Comfort Inn & Suites
08.2023 - 05.2024

Head Cook

Spenglers
09.2022 - Current

High School Diploma -

Napoleon High School

Similar Profiles

CREATE PROFILE
Cheyenne Talsma