Cheyenne Townsend
Burlington Police Department
BURLINGTON,NC
1
Certification
11
years of professional experience
Experienced police officer with a strong record in crisis response, conflict de-escalation, and community engagement. Known for clear communication, integrity, and calm decision-making in high-pressure situations.
Work History
Police Officer
5 Years 5 Months- Patrolled assigned areas to deter crime and respond quickly to emergencies.
- Enforced traffic laws and investigated collisions to promote roadway safety.
- De-escalated volatile encounters using tact, sound judgment, and officer safety practices.
- Documented incidents, arrests, and field observations in detailed reports.
- Assisted community members through problem-solving, outreach, and visible neighborhood policing.
- Mentored newer officers on procedures, report quality, and field response expectations.
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
Cashier
2 Years 2 Months- Greeted guests promptly and delivered fast, courteous counter service.
- Handled order changes, special requests, and customer concerns professionally.
- Processed cash, card, and mobile payments accurately using POS systems.
- Balanced cash drawer and resolved register discrepancies with attention to detail.
Education
Bachelor of Arts - Psychology
Skills
Crisis de-escalation
Integrity
Report writing
Community engagement
Tactical communication
Relationship management
Public safety initiatives
Human relations
Crisis management
Accomplishments
- Earned a life-saving medal in [Year].
Certification
Crisis Intervention Team
Field Training Officer
Interview and Interrogation
Police Law Institue
Timeline
Police Officer
Burlington Police Department
05.2021 - CurrentRead More
Cashier
Bojangles' Famous Chicken 'n Biscuits
06.2015 - 08.2017Read More
UNCG
Bachelor of Arts from Psychology
Read More