To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Medical Assistant Internship
Trinity Health IHA
12.2023 - 01.2024
Welcomes patients by greeting them, in person or on the telephone; answering or referring inquiries
Prepares patients for the health care visit by directing and/or accompanying them to the examining room
Providing examination gowns and drapes; helping them to position themselves for the examination and/or treatment; arranging examining room instruments, supplies, and equipment
Verifies patient information by interviewing patient; reviewing and/or recording medical history; taking vital signs; confirming purpose of visit or treatment
Supports patient care delivery by helping health care providers during examinations; preparing laboratory specimens; performing basic laboratory tests on the premises; disposing of contaminated supplies; Preforming EKG’s.
Environmental Services Attendant
Corewell Health
04.2023 - 12.2023
Committed to maintaining a clean and healthy environment
Cleaning and disinfecting high-touch surfaces to prevent the spread of infections
Cleaning discharges and preparing for new patients to come in the hospital
Restocking patient rooms with Paper towel and toilet paper.
Cleaned walls and ceilings with special reach tools following regular schedule.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Vacuumed and shampooed carpets, upholstery and other fabrics.
Restocked room supplies such as facial tissues for personal touch with every job.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
Supported infection control efforts through diligent cleaning, sanitizing, and disinfecting of surfaces and spaces within the facilities.
Personal Assistant
Kathryn Munoz
08.2017 - 06.2022
Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
Kept detailed track of household and maintenance inventory and schedules.
Communicated repair needs to maintenance staff.
Prioritized tasks according to urgency, ensuring timely completion of projects without sacrificing quality standards.
Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
Streamlined cleaning processes for faster service, utilizing effective time management strategies.
Handled requests for extra linens, toiletries and other supplies.
Sorted, laundered and put away various laundry items.
Hang, cleaned and rehung draperies to maintain freshness.
Consistently met or exceeded weekly productivity goals, contributing to the overall success of the company.
Restocked room supplies such as facial tissues for personal touch with every job.
Verified cleanliness and organization of storage areas and carts.
Washed and put away kitchen dishes, utensils and glassware.
Collected trash and moved garbage cans from kitchen areas to pick-up stations.
Changed bed linens and collected soiled linens for cleaning.
Customer Service Representative
Arise Virtual Solutions Inc.
01.2017 - 01.2020
Trained new personnel regarding company operations, policies and services.
Met customer call guidelines for service levels, handle time and productivity.
Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Enhanced productivity levels by anticipating needs and delivering outstanding support.
Restaurant Hostess
Uptown Grille, Commerce Twp., Mi - Hotess
01.2013 - 12.2013
Prepared dining room for service by cleaning , organizing tables and placing table settings.
Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
Actively monitored restaurant capacity levels throughout the shift, making informed seating decisions to maintain a comfortable dining atmosphere.
Assisted managers with quickly resolving service- and food-related issues.