Cheyenne Vargas-Knaack

• Led a team to achieve operational goals and enhance service delivery at DICK'S Sporting Goods.
• Implemented process improvements that increased efficiency across multiple departments.
• Analyzed sales data to identify trends, informing strategic planning initiatives.
• Facilitated interdepartmental communication to streamline operations and foster collaboration.

• Managed adherence to corporate and franchise standards across 20 locations, ensuring compliance with policies.
• Conducted interviews, hiring, and training for new and existing employees to enhance team performance.
• Analyzed traffic data and performance metrics to identify operational improvements and support decision-making.

• Provided guidance and support to junior staff, enhancing team productivity and collaboration.
• Organized training sessions for new hires, ensuring a smooth onboarding process.
• Supervised daily operations, including scheduling shifts and assigning duties, to maintain efficiency.
• Communicated with customers to understand their needs and provide technical support on products.

• Managed sales floor operations at Victoria's Secret, ensuring compliance with safety guidelines.
• Organized promotional events to drive sales revenue and enhance customer engagement.
• Developed strategies to improve sales productivity while coaching team members on customer service excellence.

• Reviewed and organized legal documents, including pleadings, motions, and briefs, ensuring accuracy and compliance.
• Conducted thorough research on laws and regulations to support attorneys in their practice areas.
• Drafted correspondence for clients and maintained organized client files, enhancing communication and efficiency.