Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cheyenne Vega

Port Charlotte

Summary

Department Supervisor at The Home Depot Inc, recognized for enhancing team performance and customer satisfaction through effective leadership and inventory management. Proven ability to resolve complex issues and optimize workflows, resulting in improved operational efficiency. Committed to fostering a culture of safety and continuous improvement while mentoring staff for professional growth.

Overview

11
11
years of professional experience

Work History

Department Supervisor

The Home Depot Inc
11.2015 - Current
  • Learned operational procedures to support team efficiency and productivity.
  • Assisted in maintaining safety standards and compliance measures within the department.
  • Supported inventory management by organizing and tracking supplies effectively.
  • Adapted quickly to new tools and systems for streamlined operations.
  • Contributed to team meetings by sharing insights for process improvements.
  • Helped train new staff on departmental protocols and safety practices.
  • Collaborated with colleagues to enhance workflow efficiency and task coordination.
  • Monitored daily activities to ensure adherence to company policies and procedures.
  • Maintained stock of items, cleanliness, organization, and provided excellent customer service.
  • Trained new employees on overall company and department-specific policies and procedures.
  • Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
  • Managed team of up to 40 employees depending on Department, delegated tasks and held each employee accountable for completing assignments.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Mentored junior staff members to develop their skills and advance within the company, increasing overall productivity and team performance.
  • Assigned tasks and established work schedules to staff to cover operational needs.
  • Implemented inventory management system to minimize waste, reduce costs, and maintain accurate stock levels.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Handled cash register, returns, and refunds.
  • Promoted culture focused on encouraging staff to develop skills and abilities.
  • Provided ongoing training opportunities to keep staff up-to-date on best practices in their respective roles, resulting in improved overall performance ratings across the board.
  • Increased customer satisfaction by addressing concerns promptly and implementing improvements based on feedback.
  • Collaborated with other departments to improve interdepartmental communication, promoting a cohesive organizational culture focused on achieving common goals.
  • Maintained clean, organized workspaces for optimal functionality and employee safety.
  • Contributed to the development of departmental policies and procedures that increased effectiveness and efficiency across various functions.
  • Ensured compliance with industry regulations and company policies by regularly reviewing practices and updating documentation as needed.
  • Built relationships with current customers to maintain goodwill and gain additional business.

Cashier

Panera Bread
06.2014 - 10.2015
  • Processed high-volume transactions efficiently, ensuring customer satisfaction and accuracy.
  • Maintained organized cash register, reducing discrepancies and enhancing operational flow.
  • Assisted customers with inquiries and concerns, fostering positive shopping experiences.
  • Trained new staff on cash handling procedures and customer service standards.
  • Monitored inventory levels at point of sale, facilitating timely restocking efforts.
  • Developed strong relationships with regular customers, contributing to repeat business and loyalty initiatives.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Education

Charles W. Flanagan Highschool
Pembroke Pines, FL

Skills

  • Customer service
  • Workplace safety
  • Problem resolution
  • Problem-solving
  • Time management
  • Leadership skills
  • Staff supervision
  • Inventory management
  • Performance improvement
  • POS systems operations
  • Workflow optimization

Timeline

Department Supervisor

The Home Depot Inc
11.2015 - Current

Cashier

Panera Bread
06.2014 - 10.2015

Charles W. Flanagan Highschool