Cheyenne Webb
Phoenix,AZ
Summary
Proven expert in order fulfillment and customer service, adept at shipment preparation and maintaining positive customer interactions. At Target, efficiently managed tasks and adapted to new challenges, showcasing quick learning abilities and technological proficiency. Excelled in creating memorable shopping experiences, demonstrating both hard and soft skills essential for retail success.
Overview
1
1
year of professional experience
Work History
Fulfillment Expert
Target
02.2024 - Current
- Managed time efficiently in order to complete all tasks within deadlines.
- Proven ability to learn quickly and adapt to new situations.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Coordinated efficient organization, palletizing and transportation of completed packages.
- Picked and packed order items.
- Interacted with guests in friendly and knowledgeable way.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
LSCT+ Retail Associate
Amazon
10.2023 - 02.2024
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Answered questions about store policies and addressed customer concerns.
- Developed strong rapport with customers and created positive impression of business.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
- Maintained flexibility to work variety of shifts and days of week consistent with demands of retail environment.
Education
Penn Foster
Scranton, PASkills
- Shipment Preparation
- Packing expertise
- Order Picking
- Order Fulfillment
- Customer Service
- Proficiency in Technology
- Retail Merchandising
- Merchandising and Display
- Quick Learner
Timeline
Fulfillment Expert
Target
02.2024 - Current
LSCT+ Retail Associate
Amazon
10.2023 - 02.2024
Penn Foster
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