Cheyenne West
Pensacola,FL
Summary
My name is Cheyenne West and I am a dedicated hard worker with great work ethic, I am experienced with cash handling, customer service, and transaction processing in fast-paced settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly. In conclusion, I am an excellent employee with great time managing skills, attention to detail, quick learner, and experienced in multiple fields and I am ready to work!
Overview
4
4
years of professional experience
Work History
Cashier
Aunt Katie's Welcome to Breakfast
08.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Provided excellent customer service by addressing inquiries and resolving issues.
- Handled Customer Service phone calls inquiring questions and takeout orders.
- Learned company policies regarding returns, exchanges, and discounts quickly.
- Handled various payment methods, including cash, credit, and apple pay.
- Handled cash register, processed payments, and managed cash drawer effectively.
- Greeted customers entering store and responded promptly to customer needs.
- Bussed Tables and kept a clean efficient environment.
Restaurant Hostess
The Ore House
12.2024 - 04.2025
- Welcomed guests, ensuring a positive first impression and smooth dining experience.
- Managed reservations and seating arrangements to optimize table turnover and guest satisfaction.
- Assisted in training new staff on customer service protocols and restaurant policies.
- Coordinated with kitchen and waitstaff to streamline service flow during peak hours.
- Supported special events by preparing designated seating areas and assisting with guest needs.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.
- Complied with food safety and food hygiene regulations to safeguard public health.
- Answered phone calls to take orders, give information and document reservations.
- Completed daily side work and opening and closing duties without fail.
- Backed up servers by checking on tables and retrieving items for guests.
Produce Clerk
Orange Street Food Farm
05.2024 - 11.2024
- Assisted customers in selecting fresh produce and answering inquiries.
- Maintained cleanliness and organization of produce displays to enhance shopping experience.
- Monitored inventory levels to ensure stock availability and freshness of products.
- Learned proper handling techniques for perishable items to maintain quality standards.
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Checked for outdated and overripe grocery items and removed from inventory.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Kept tidy and organized area to comply with cleanliness standards.
Executive Financial Associate
Home ReSource
10.2023 - 05.2024
- Analyzed financial data to support budgeting and forecasting activities.
- Assisted in preparing financial reports and variance analyses for management review.
- Facilitated communication between finance department and other operational units.
- Adapted quickly to new financial systems, enhancing overall team efficiency and productivity.
- Oversaw cash management activities, optimizing working capital utilization and minimizing borrowing costs.
- Managed complex investment portfolios, achieving consistently positive returns in challenging market conditions.
- Created detailed performance metrics to track progress against key objectives and provide actionable insights for ongoing improvement efforts.
- Handled day-to-day accounting processes to drive financial accuracy.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Managed and responded to correspondence and inquiries from customers and vendors.
Cook
Wheat Montana
12.2022 - 09.2023
- Maintained cleanliness and organization of kitchen workspace to ensure safety standards.
- Assisted in inventory management, tracking supplies and ingredients effectively.
- Trained new staff on food preparation techniques and safety protocols.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Adapted quickly to menu changes and customer requests, demonstrating flexibility and problem-solving skills.
Crew Team Member
Papa Murphy's
07.2021 - 12.2022
- Maintained cleanliness and organization of dining area to enhance customer experience.
- Assisted team members in food preparation, ensuring adherence to safety standards.
- Delivered exceptional customer service by responding promptly to inquiries and concerns.
- Monitored inventory levels, reporting shortages to management for timely replenishment.
- Trained new crew members on operational procedures and best practices for service excellence.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Became familiar with products to answer questions and make suggestions.
- Demonstrated versatility by cross-training in multiple stations, allowing for increased flexibility during busy periods.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
High School Diploma -
Big Sky High School
Missoula, MTSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Reliability and punctuality
- Cash handling and management
- Cash register operation
- Payment processing
- Multitasking and organization
- Call handling expertise
Languages
English
Native or Bilingual
Timeline
Cashier
Aunt Katie's Welcome to Breakfast
08.2025 - Current
Restaurant Hostess
The Ore House
12.2024 - 04.2025
Produce Clerk
Orange Street Food Farm
05.2024 - 11.2024
Executive Financial Associate
Home ReSource
10.2023 - 05.2024
Cook
Wheat Montana
12.2022 - 09.2023
Crew Team Member
Papa Murphy's
07.2021 - 12.2022
High School Diploma -
Big Sky High School