Cheyenne Williams
Carlsbad
Summary
Detail-oriented and resourceful administrative professional with over three years of experience providing executive-level virtual support to small business owners and entrepreneurs. Proven track record managing vendor relationships, coordinating travel, processing expense reports and maintaining client accounts with discretion and accuracy. Adept at building streamlined operational systems that improve efficiency and workflow. Currently pursuing a Bachelor of Arts in Psychology at the University of New Mexico with a focus on human behavior and client-centered support. Holds a New Mexico Instructional Assistant license with hands-on experience supporting licensed specialists in school-based settings. Seeking remote operations or executive support roles where strong organizational skills, financial acumen and genuine commitment to client success can drive meaningful results.
Overview
10
10
years of professional experience
Work History
EHelper — Speech Therapy Support
Unlimited Teletherapy
Carlsbad, NM
03.2026 - Current
- Supported licensed speech therapists in New Mexico public schools.
- Facilitated student sessions and maintained session documentation.
- Worked directly with school-age children in clinical support capacity.
- Holds New Mexico Instructional Assistant IA License.
Administrative Virtual Assistant
Efficientiate
Remote
03.2022 - 04.2025
- Managed full-cycle vendor relationships including payment processing, invoice tracking and documentation of outstanding balances for small business clients.
- Coordinated comprehensive travel arrangements including flight bookings, accommodations and itinerary management for executive clients.
- Administered expense reporting and financial documentation for architecture firm client ensuring accuracy and timely submission.
- Maintained client account management systems tracking payment schedules and client communication for service-based businesses.
- Provided executive-level calendar and email management for multiple concurrent clients.
- Utilized Google Workspace, Microsoft Office Suite and project management tools to build streamlined operational systems.
- Handled confidential financial and client data with discretion and professionalism.
Resident Instructor
CARC Inc.
Carlsbad, NM
01.2021 - 09.2021
- Provided compassionate care and support for individuals with developmental disabilities.
- Assisted in life skills training and daily routine management.
Call Center Representative
Precision Opinion
Las Vegas, NV
10.2020 - 01.2021
- Responded to customer inquiries professionally.
- Maintained call-time standards while resolving concerns efficiently.
Customer Account Representative
Rent-A-Center
Carlsbad, NM
10.2018 - 04.2019
- Managed customer accounts, processed payments and negotiated renewals.
- Proactively followed up with customers to improve satisfaction and retention.
Residential Instructor
CARC Inc.
Carlsbad, NM
07.2016 - 10.2018
- Supported daily care for residents with developmental disabilities.
- Created a safe and nurturing environment for individuals with special needs.
Education
Bachelor of Arts - Psychology
University of New Mexico
Albuquerque, NM01-2029
Skills
- Executive Administrative Support
- Virtual Assistance
- Vendor Management & Accounts Payable
- Travel Coordination
- Calendar & Email Management
- Client Account Management
- Expense Reporting & Financial Documentation
- Google Workspace
- Microsoft Office Suite
- Customer Service
- Direct Client Support
Timeline
EHelper — Speech Therapy Support
Unlimited Teletherapy
03.2026 - Current
Administrative Virtual Assistant
Efficientiate
03.2022 - 04.2025
Resident Instructor
CARC Inc.
01.2021 - 09.2021
Call Center Representative
Precision Opinion
10.2020 - 01.2021
Customer Account Representative
Rent-A-Center
10.2018 - 04.2019
Residential Instructor
CARC Inc.
07.2016 - 10.2018
Bachelor of Arts - Psychology
University of New Mexico