Cheyenne Wright
Gilford,NH
Summary
Dedicated employee with strengths in customer service, sales, time management abilities and promotion strategies. Successful in teaching junior employees how to maximize performance. Devoted to giving every customer a positive and memorable experience. Driven Education Administrator with strong leadership qualities and focus on achieving program goals. Oversaw internal administrative activities through program planning, guidance, and leadership. Expert at coordinating program logistics and highly organized with vision and enthusiasm to achieve program goals and objectives.
Overview
3
3
years of professional experience
Work History
Riding Academy Manager
Harley Davidson Motor
Meredith, NH
02.2024 - Current
- Developed and implemented marketing strategies to promote the academy's services.
- Supervised staff of instructors and assistants to ensure quality instruction.
- Managed daily operations including scheduling, customer relations, billing, inventory control and payroll.
- Provided customer service in a professional manner to ensure customer satisfaction.
- Ensured safety protocols were followed at all times by both staff and customers.
- Hired and trained new instructors on teaching methods, lesson plans, safety procedures.
Riding Instructor
Harley Davidson Motor
Meredith, NH
12.2021 - Current
- Carried out a balanced program of instruction and work time to give students optimal learning experiences.
- Monitored student performance and offered feedback to support goal achievement.
- Evaluated student progress and adjusted learning plans to foster progress.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Patient Care Coordinator
Concord Hospital Medical Group
Laconia, NH
12.2022 - 02.2024
- Coordinated patient care services with the medical team to ensure quality and timely delivery of care.
- Provided ongoing communication with patients, families, and other healthcare providers regarding treatment plans and progress.
- Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
- Scheduled appointments for patients and coordinated follow-up visits as needed.
Cake Decorator
Hannaford Supermarket
Gilford, NH
12.2021 - 02.2024
- Assisted customers with planning cake vision, including color, theme, and size.
- Answered phone calls, put in orders, and handled customer disputes or complaints.
- Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
- Created custom cakes for special occasions such as weddings, birthdays, and anniversaries.
Education
Bachelor of Science - Allied Health: Healthcare Administration
Plymouth State University
Plymouth, NH12.2022
Skills
- Cash Handling
- Problem Solving
- Detail-Oriented
- Staff Supervision
- Employee Training
- Decision Making
- Teamwork and Collaboration
- POS Systems
- Customer Service
- Customer Relations
- Honest and Ethical
Affiliations
- Dean's List student
- Habitat for Humanity Volunteer
Timeline
Riding Academy Manager
Harley Davidson Motor
02.2024 - Current
Patient Care Coordinator
Concord Hospital Medical Group
12.2022 - 02.2024
Riding Instructor
Harley Davidson Motor
12.2021 - Current
Cake Decorator
Hannaford Supermarket
12.2021 - 02.2024
Bachelor of Science - Allied Health: Healthcare Administration
Plymouth State University
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